NHTSA recall 20V072000
A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.
| Published by | NHTSA (United States) |
|---|---|
| Campaign number | 20V072000 |
| Manufacturer's number | 20S04 |
| Manufacturer | Ford Motor Company |
| Reported | 2020-02-10 |
| Owners notified | 2020-10-28 |
| Component | SUSPENSION:REAR |
| Units potentially affected | 211207 |
| Report | Annual report 3, for 2024 quarter 4 to 2025 quarter 3 |
|---|---|
| Filed with NHTSA | 2025-10-22 |
| Vehicles in the campaign | 211207 |
| Reported remedied | 146803 (69%) |
| Reported unreachable | 4803 |
| Reported removed | 27 |
These are the manufacturer's totals for the whole campaign at the end of 2025 quarter 3, as filed with NHTSA. They do not say whether one vehicle has been remedied: check the VIN with the official lookups. The reports are from data as of 2026-10-19.
What is wrong
Ford Motor Company (Ford) is recalling certain 2013-2018 Lincoln MKT and Ford Flex and Taurus vehicles with the Police Interceptor or SHO Performance Pack. The rear suspension toe links may fracture due to stress on the rear suspension.
What can happen
A fractured rear toe link will cause a sudden change in vehicle handling and increase the risk of a crash.
The remedy
Ford will notify owners, and dealers will replace the rear suspension toe links, free of charge. Remedy parts are not currently available. Owners were notified about the recall on March 3, 2020. A second notice will be mailed when remedy parts become available, which is currently expected to be the end of September 2020. The recall began October 28, 2020. Owners may contact Ford customer service at 1-866-436-7332 or Lincoln customer service at 1-800-521-4140. Ford's number for this recall is 20S04.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
| 2013 FORD FLEX | Built 2011-09-12 to 2017-06-01. |
|---|---|
| 2014 FORD FLEX | Built 2011-09-12 to 2017-06-01. |
| 2015 FORD FLEX | Built 2011-09-12 to 2017-06-01. |
| 2016 FORD FLEX | Built 2011-09-12 to 2017-06-01. |
| 2017 FORD FLEX | Built 2011-09-12 to 2017-06-01. |
| 2018 FORD FLEX | Built 2011-09-12 to 2017-06-01. |
| 2013 FORD TAURUS | Built 2011-08-25 to 2017-06-01. |
| 2014 FORD TAURUS | Built 2011-08-25 to 2017-06-01. |
| 2015 FORD TAURUS | Built 2011-08-25 to 2017-06-01. |
| 2016 FORD TAURUS | Built 2011-08-25 to 2017-06-01. |
| 2017 FORD TAURUS | Built 2011-08-25 to 2017-06-01. |
| 2018 FORD TAURUS | Built 2011-08-25 to 2017-06-01. |
| 2013 LINCOLN MKT | Built 2011-09-12 to 2017-06-01. |
| 2014 LINCOLN MKT | Built 2011-09-12 to 2017-06-01. |
| 2015 LINCOLN MKT | Built 2011-09-12 to 2017-06-01. |
| 2016 LINCOLN MKT | Built 2011-09-12 to 2017-06-01. |
| 2017 LINCOLN MKT | Built 2011-09-12 to 2017-06-01. |
| 2018 LINCOLN MKT | Built 2011-09-12 to 2017-06-01. |
A vehicle with no link is not in this site's catalog, which covers cars, multipurpose vehicles and trucks by model year. The campaign is from data as of 2026-10-19.