# NHTSA recall 20V068000

A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.

- Published by: NHTSA \(United States\)
- Campaign number: 20V068000
- Manufacturer's number: 2020030016
- Manufacturer: Mercedes\-Benz USA, LLC.
- Reported: 2020\-02\-07
- Owners notified: 2020\-04\-14
- Component: COMMUNICATION
- Units potentially affected: 239

## What is wrong

Mercedes\-Benz USA, LLC. \(MBUSA\) is recalling certain 2020 C300 Cabrio, C300 Cabrio 4MATIC, C300 Coupe, C43 AMG Cabrio 4MATIC, C43 AMG Coupe 4MATIC, C63S AMG Cabrio, CLS53 AMG 4MATIC, E350, E350 4MATIC, E450 Cabrio, E450 Cabrio 4MATIC, E450 Coupe, E450 Coupe 4MATIC, E450 4MATIC, E53 AMG Cabrio 4MATIC, GLC300 Coupe 4MATIC, GLC300, GLC300 4MATIC, GLC63 AMG Coupe 4MATIC, AMG GT63 4\-Door 4MATIC, and AMG GT63S 4\-Door 4MATIC vehicles.      An electrical circuit inside the Emergency Call System \(eCall\) communication module may be damaged, potentially relaying an inaccurate vehicle location.


## What can happen

An inaccurate vehicle location may delay emergency responders, increasing the risk of injury.


## The remedy

MBUSA will notify owners, and dealers will replace the communication module, free of charge.  The recall began April 14, 2020.  Owners may contact MBUSA customer service at 1\-800\-367\-6372.  MBUSA's number for this recall is 2020030016.


## Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1\-888\-327\-4236 \(TTY 1\-800\-424\-9153\), or go to www.safercar.gov.


## Remedy progress the manufacturer reported

- Report: Annual report 3, for 2024 quarter 2 to 2025 quarter 1
- Filed with NHTSA: 2025\-04\-07
- Vehicles in the campaign: 239
- Reported remedied: 234 \(97%\)
- Reported unreachable: 0
- Reported removed: 0

These are the manufacturer's totals for the whole campaign at the end of 2025 quarter 1, as filed with NHTSA. They do not say whether one vehicle has been remedied: check the VIN with the official lookups. The reports are from data as of 2026\-10\-19.

## Vehicles this campaign lists

- 2020 MERCEDES\-BENZ AMG C43
- 2020 MERCEDES\-BENZ AMG C63 S
- 2020 MERCEDES\-BENZ AMG CLS53
- 2020 MERCEDES\-BENZ AMG E53
- 2020 MERCEDES\-BENZ AMG GLC63
- [2020 MERCEDES\-BENZ AMG GT63](/makes/mercedes-benz/amg-gt/2020/recalls.md). Listed as a series or trim of this model.
- [2020 MERCEDES\-BENZ AMG GT63S](/makes/mercedes-benz/amg-gt/2020/recalls.md). Listed as a series or trim of this model.
- 2020 MERCEDES\-BENZ C 300
- 2020 MERCEDES\-BENZ E 350
- 2020 MERCEDES\-BENZ E 450
- 2020 MERCEDES\-BENZ GLC 300

## Check a VIN

- [NHTSA recall lookup by VIN, United States](https://www.nhtsa.gov/recalls)
- [Transport Canada recall search, Canada](https://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search-recherche/menu.aspx?lang=eng)

JSON: [/v1/recalls/nhtsa/20V068000](/v1/recalls/nhtsa/20V068000)

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