# NHTSA recall 20V038000

A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.

- Published by: NHTSA \(United States\)
- Campaign number: 20V038000
- Manufacturer's number: N192279370
- Manufacturer: General Motors LLC
- Reported: 2020\-01\-23
- Owners notified: 2020\-05\-01
- Component: POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
- Units potentially affected: 2866

## What is wrong

General Motors LLC \(GM\) is recalling certain 2014\-2015 Cadillac CTS\-V Sport vehicles equipped with 3.6L Twin Turbo V6 engines.  The roll pins in the rear\-axle differential may fracture.


## What can happen

If the roll pins fracture while the vehicle is in motion, the rear wheels may lock up and the driver can lose control of the vehicle, increasing the risk of a crash.


## The remedy

GM will notify owners, and dealers will repair or replace the rear axle differential, free of charge.  The recall began May 1, 2020.  Owners may contact Cadillac customer service at 1\-800\-333\-4223.  GM's number for this recall is N192279370.


## Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1\-888\-327\-4236 \(TTY 1\-800\-424\-9153\), or go to www.safercar.gov.


## Remedy progress the manufacturer reported

- Report: Annual report 3, for 2024 quarter 2 to 2025 quarter 1
- Filed with NHTSA: 2025\-04\-16
- Vehicles in the campaign: 2866
- Reported remedied: 2576 \(89%\)
- Reported unreachable: 11
- Reported removed: 7

These are the manufacturer's totals for the whole campaign at the end of 2025 quarter 1, as filed with NHTSA. They do not say whether one vehicle has been remedied: check the VIN with the official lookups. The reports are from data as of 2026\-10\-19.

## Vehicles this campaign lists

- [2014 CADILLAC CTS\-V](/makes/cadillac/cts/2014/recalls.md). Listed as a series or trim of this model.
- [2015 CADILLAC CTS\-V](/makes/cadillac/cts/2015/recalls.md). Listed as a series or trim of this model.

## Bulletins for the same vehicles and component

A bulletin is the manufacturer's note to its dealers. It is not part of this recall.

- [10\-04\-20\-001F](/bulletins/10114258.md), 2017-08-15, Service bulletin
- [PIC\-4986](/bulletins/10078726.md), 2016-08-16, Service bulletin
- [PI\-1336](/bulletins/10057010.md), 2015-03-27, Service bulletin

## Check a VIN

- [NHTSA recall lookup by VIN, United States](https://www.nhtsa.gov/recalls)
- [Transport Canada recall search, Canada](https://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search-recherche/menu.aspx?lang=eng)

JSON: [/v1/recalls/nhtsa/20V038000](/v1/recalls/nhtsa/20V038000)

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