# NHTSA recall 20V025000

A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.

- Published by: NHTSA \(United States\)
- Campaign number: 20V025000
- Manufacturer's number: V2001
- Manufacturer: Isuzu Technical Center of America, Inc.
- Reported: 2020\-01\-17
- Owners notified: 2020\-02\-20
- Component: SEAT BELTS:FRONT:WEBBING
- Units potentially affected: 1138

## What is wrong

Isuzu Technical Center of America, Inc. \(Isuzu\) is recalling certain 2020 Isuzu NPR HD, NPR XD, NQR and NRR and Chevrolet 4500HD, 4500XD, 5500HD and 5500XD and 2019 Isuzu NPR HD GAS, NPR GAS and Chevrolet 4500 and Chevrolet 3500 vehicles equipped with a dual mode belt locking mechanism seat belt assembly.  Due to a manufacturing issue, the seat belt webbing locking mechanism may not properly restrain the occupant as intended.


## What can happen

In the event of a crash, if the occupant is not properly restrained, there is an increased risk of injury.


## The remedy

Isuzu will notify owners, and dealers will inspect and replace the seat belt assembly, as necessary, free of charge.  The recall began February 20, 2020.  Owners may contact Isuzu customer service at 1\-866\-441\-9638 or Chevrolet customer service at 1\-800\-222\-1020.  Isuzu's number for this recall is V2001.


## Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1\-888\-327\-4236 \(TTY 1\-800\-424\-9153\), or go to www.safercar.gov.


## Remedy progress the manufacturer reported

- Report: Quarterly report 6, for 2021 quarter 2
- Filed with NHTSA: 2021\-07\-23
- Vehicles in the campaign: 1138
- Reported remedied: 781 \(68%\)
- Reported unreachable: 0
- Reported removed: 0

These are the manufacturer's totals for the whole campaign at the end of 2021 quarter 2, as filed with NHTSA. They do not say whether one vehicle has been remedied: check the VIN with the official lookups. The reports are from data as of 2026\-10\-19.

## Vehicles this campaign lists

- [2019 CHEVROLET 4500HD](/makes/chevrolet/4500hd/2019/recalls.md)
- [2020 CHEVROLET 4500HD](/makes/chevrolet/4500hd/2020/recalls.md)
- [2020 CHEVROLET 4500XD](/makes/chevrolet/4500xd/2020/recalls.md)
- [2020 CHEVROLET 5500HD](/makes/chevrolet/5500hd/2020/recalls.md)
- [2020 CHEVROLET 5500XD](/makes/chevrolet/5500xd/2020/recalls.md)
- [2019 ISUZU NPR](/makes/isuzu/npr/2019/recalls.md)
- [2019 ISUZU NPR HD](/makes/isuzu/npr-hd/2019/recalls.md)
- [2020 ISUZU NPR HD](/makes/isuzu/npr-hd/2020/recalls.md)
- [2020 ISUZU NPR XD](/makes/isuzu/npr-xd/2020/recalls.md)
- [2020 ISUZU NQR](/makes/isuzu/nqr/2020/recalls.md)
- [2020 ISUZU NRR](/makes/isuzu/nrr/2020/recalls.md)

## Bulletins for the same vehicles and component

A bulletin is the manufacturer's note to its dealers. It is not part of this recall.

- [99\-09\-40\-005I](/bulletins/10239755.md), 2023-07-28, Service bulletin

## Check a VIN

- [NHTSA recall lookup by VIN, United States](https://www.nhtsa.gov/recalls)
- [Transport Canada recall search, Canada](https://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search-recherche/menu.aspx?lang=eng)

JSON: [/v1/recalls/nhtsa/20V025000](/v1/recalls/nhtsa/20V025000)

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