# NHTSA recall 19V886000

A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.

- Published by: NHTSA \(United States\)
- Campaign number: 19V886000
- Manufacturer's number: VE2
- Manufacturer: Chrysler \(FCA US LLC\)
- Reported: 2019\-12\-12
- Owners notified: 2020\-01\-09
- Component: BACK OVER PREVENTION: SENSING SYSTEM: CAMERA; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
- Units potentially affected: 20441

## What is wrong

Chrysler \(FCA US LLC\) is recalling certain 2018\-2019 Pacifica vehicles equipped with an 8.4 inch radio display, 360 degree surround view camera system, and seat back video screens.  A software error can cause the rearview camera image to remain displayed on the radio after the vehicle has been shifted out of reverse.  As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard \(FMVSS\) number 111, "Rearview Mirrors."


## What can happen

The lingering rearview image can distract the driver, increasing the risk of a crash.


## The remedy

Chrysler will notify owners, and dealers will update the radio software, free of charge.  The recall began January 9, 2020.  Owners may contact Chrysler customer service at 1\-800\-853\-1403.  Chrysler's number for this recall is VE2.


## Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1\-888\-327\-4236 \(TTY 1\-800\-424\-9153\), or go to www.safercar.gov.


## Remedy progress the manufacturer reported

- Report: Quarterly report 6, for 2021 quarter 2
- Filed with NHTSA: 2021\-07\-19
- Vehicles in the campaign: 20441
- Reported remedied: 16329 \(79%\)
- Reported unreachable: 101
- Reported removed: 143

These are the manufacturer's totals for the whole campaign at the end of 2021 quarter 2, as filed with NHTSA. They do not say whether one vehicle has been remedied: check the VIN with the official lookups. The reports are from data as of 2026\-10\-19.

## Vehicles this campaign lists

- [2018 CHRYSLER PACIFICA](/makes/chrysler/pacifica/2018/recalls.md). Built 2018\-05\-01 to 2019\-05\-23.
- [2019 CHRYSLER PACIFICA](/makes/chrysler/pacifica/2019/recalls.md). Built 2018\-05\-01 to 2019\-05\-23.

## Bulletins for the same vehicles and component

A bulletin is the manufacturer's note to its dealers. It is not part of this recall.

- [S2208000045 REV.B](/bulletins/11011774.md), 2024-12-11, Service bulletin
- [9004452](/bulletins/10248516.md), 2024-01-08, Service bulletin
- [1802123](/bulletins/10248033.md), 2024-01-02, Service bulletin
- [S1408000384](/bulletins/10247948.md), 2024-01-02, Service bulletin
- [9003357](/bulletins/10247905.md), 2024-01-02, Service bulletin
- [9004452](/bulletins/10244355.md), 2023-10-30, Service bulletin
- [S1808000152](/bulletins/10243131.md), 2023-10-02, Service bulletin
- [9100133](/bulletins/10239854.md), 2023-07-31, Service bulletin
- [08\-038\-23](/bulletins/10231815.md), 2023-02-13, Service bulletin
- [08\-009\-23](/bulletins/10231779.md), 2023-02-13, Service bulletin

## Check a VIN

- [NHTSA recall lookup by VIN, United States](https://www.nhtsa.gov/recalls)
- [Transport Canada recall search, Canada](https://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search-recherche/menu.aspx?lang=eng)

JSON: [/v1/recalls/nhtsa/19V886000](/v1/recalls/nhtsa/19V886000)

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