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NHTSA recall 19V864000

A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.

Campaign
Published byNHTSA (United States)
Campaign number19V864000
Manufacturer's number19S48
ManufacturerFord Motor Company
Reported2019-12-04
Owners notified2020-01-22
ComponentLATCHES/LOCKS/LINKAGES:TAILGATE:LATCH
Units potentially affected231664
Remedy progress the manufacturer reported
ReportQuarterly report 6, for 2021 quarter 2
Filed with NHTSA2021-07-27
Vehicles in the campaign231664
Reported remedied177424 (76%)
Reported unreachable2579
Reported removed8

These are the manufacturer's totals for the whole campaign at the end of 2021 quarter 2, as filed with NHTSA. They do not say whether one vehicle has been remedied: check the VIN with the official lookups. The reports are from data as of 2026-10-19.

What is wrong

Ford Motor Company (Ford) is recalling certain 2017-2019 Super Duty F-250, F-350, and F-450 trucks equipped with an electric tailgate latch release switch mounted in the tailgate handle. Water may enter the electrical wiring system and cause a short circuit, activating the switch and releasing the tailgate latches.

What can happen

Unintended tailgate opening may allow unrestrained cargo to fall out of the truck bed and become a road hazard, increasing the risk of a crash.

The remedy

Ford will notify owners, and dealers will modify the tailgate/frame wiring harnesses by adding jumper pigtails to isolate the tailgate release control circuits and will install a new tailgate handle release switch, free of charge. The recall is expected to begin January 20, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S48.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Vehicles this campaign lists
2017 FORD F-250 SDBuilt 2015-10-08 to 2019-11-03. Listed as a series or trim of this model.
2018 FORD F-250 SDBuilt 2015-10-08 to 2019-11-03. Listed as a series or trim of this model.
2019 FORD F-250 SDBuilt 2015-10-08 to 2019-11-03. Listed as a series or trim of this model.
2017 FORD F-350 SDBuilt 2015-10-08 to 2019-11-03. Listed as a series or trim of this model.
2018 FORD F-350 SDBuilt 2015-10-08 to 2019-11-03. Listed as a series or trim of this model.
2019 FORD F-350 SDBuilt 2015-10-08 to 2019-11-03. Listed as a series or trim of this model.
2017 FORD F-450 SDBuilt 2015-10-08 to 2019-11-03. Listed as a series or trim of this model.
2018 FORD F-450 SDBuilt 2015-10-08 to 2019-11-03. Listed as a series or trim of this model.
2019 FORD F-450 SDBuilt 2015-10-08 to 2019-11-03. Listed as a series or trim of this model.

A vehicle with no link is not in this site's catalog, which covers cars, multipurpose vehicles and trucks by model year. The campaign is from data as of 2026-10-19.

Investigated as PE18011

This recall followed 1 NHTSA investigation. An investigation is NHTSA looking into a possible defect. It is not a finding that a defect exists, and it does not say that any one vehicle is affected.

NHTSA investigations that led to this recall
PE18011Preliminary evaluation, opened 2018-10-12, closed 2019-12-12. Power tailgate opens unintended. ELECTRICAL SYSTEM:WIRING; STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS.

From NHTSA's investigation file, as of 2026-10-19. The JSON has NHTSA's summary of each.

Bulletins for the same vehicles and component

Bulletins for the same vehicles and component
21M05 S32022-12-02. Service bulletin. Certain 2017-2022 Model Year Super Duty Vehicles Equipped with a Power Release Tailgate - Unintended Tailgate Opening REASON FOR THIS SUPPLEMENT Technical Information: Updated with revised instructions to account for wiring harness changes that were implemented into production and changes to the tailgate latch control assembly removal and installation procedures. As a result, the Labor Allowances and Parts Requirements / Ordering Information have also been updated accordingly. Parts Requirements/Ordering Information: All parts are on open order. Special Service Support Center (SSSC) contact is no longer required to order tailgate actuator ground wiring kit.
TSB 22-23942022-11-01. Service bulletin. Some 2019-2020 F-150 and F-Super Duty vehicles may exhibit one or more power door locks inoperative. This concern may be due to a power door lock actuator. To correct the condition, follow the Service Procedure to replace the affected actuator.
21M05-S12022-07-28. Service bulletin. Certain 2017-2022 Model Year Super Duty Vehicles Equipped with a Power Release Tailgate - Unintended Tailgate Opening. In the affected vehicles, some customers report experiencing an unintended tailgate opening and may have previously serviced their vehicle for this concern. Ford had developed an enhanced remedy for customers who may want this enhanced repair performed n their vehicle.
21M052022-06-15. Service bulletin. In the affected vehicles, some customers report experiencing an unintended tailgate opening and may have previously serviced their vehicle for this concern. Ford has developed an enhanced remedy for customers who may want this enhanced repair performed on their vehicle.
21M052022-05-20. Service bulletin. Certain 2017-2022 Model Year Super Duty Vehicles Equipped with a Power Release Tailgate - Unintended Tailgate Opening - In the affected vehicles, some customers report experiencing an unintended tailgate opening and may have previously serviced their vehicle for this concern. Ford has developed an enhanced remedy for customers who may want this enhanced repair performed on their vehicle.
TSB 21-22072021-08-02. Service bulletin. Some 2019-2020 F-150 and F-Super Duty vehicles may exhibit one or more power door locks inoperative. This concern may be due to a power door lock actuator. To correct the condition, follow the Service Procedure steps to replace the affected actuator.
20M042021-08-02. Service bulletin. On your vehicle, moisture and water entering a power door lock actuator housing could cause the actuator motor to momentarily freeze in cold temperatures and may also cause actuator motor corrosion over time. Frozen water within a power door lock actuator housing or corrosion of the power door lock actuator motor could result in an inoperative power door lock function on the affected door.
21M042021-07-01. Service bulletin. In some of the affected vehicles, moisture and water entering a power door lock actuator housing can cause the actuator motor to momentarily freeze in cold temperatures and may also cause actuator motor corrosion over time. Frozen water within a power door lock actuator housing or corrosion of the power door lock actuator motor could result in an inoperative power door lock function on the affected door.
18N03-S72019-12-05. Service bulletin. Customer Satisfaction Program 18N03 - Supplement #7 Certain 2015-2018 Model Year F-150 and 2017-2018 Model Year F-250-F-550 Vehicles - Door Latch Freezing Concerns
18N03-S62019-05-07. Service bulletin. Certain 2015-2018 Model Year F-150 and 2017-2018 Model Year F-250-F-550 Vehicles - Door Latch Freezing Concerns

A bulletin is the manufacturer's note to its dealers. It is not part of this recall.

Check one vehicle officially