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NHTSA recall 19V849000

A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.

Campaign
Published byNHTSA (United States)
Campaign number19V849000
Manufacturer's numberR89978
ManufacturerVolvo Car USA LLC
Reported2019-11-26
Owners notified2020-04-09
ComponentLATCHES/LOCKS/LINKAGES:DOORS:LATCH
Units potentially affected144937
Remedy progress the manufacturer reported
ReportAnnual report 3, for 2024 quarter 2 to 2025 quarter 1
Filed with NHTSA2025-04-02
Vehicles in the campaign144937
Reported remedied110816 (76%)
Reported unreachable232
Reported removed1454

These are the manufacturer's totals for the whole campaign at the end of 2025 quarter 1, as filed with NHTSA. They do not say whether one vehicle has been remedied: check the VIN with the official lookups. The reports are from data as of 2026-10-19.

What is wrong

Volvo Car of USA LLC (Volvo) is recalling certain 2011-2017 S60, S60I, V60, S60CC and V60CC vehicles. A component within the door latches may break, making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.

What can happen

A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.

The remedy

Volvo will notify owners, and dealers will replace all four door latches, free of charge. The recall began April 9, 2020. Owners may contact Volvo customer service at 1-800-458-1552. Volvo's number for this recall is R89978.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Vehicles this campaign lists
2011 VOLVO S60Built 2010-06-02 to 2016-12-31.
2012 VOLVO S60Built 2010-06-02 to 2016-12-31.
2013 VOLVO S60Built 2010-06-02 to 2016-12-31.
2014 VOLVO S60Built 2010-06-02 to 2016-12-31.
2015 VOLVO S60Built 2010-06-02 to 2016-12-31.
2016 VOLVO S60Built 2010-06-02 to 2016-12-31.
2017 VOLVO S60Built 2010-06-02 to 2016-12-31.
2011 VOLVO S60CCBuilt 2010-06-02 to 2016-12-31. Listed as a series or trim of this model.
2012 VOLVO S60CCBuilt 2010-06-02 to 2016-12-31. Listed as a series or trim of this model.
2013 VOLVO S60CCBuilt 2010-06-02 to 2016-12-31. Listed as a series or trim of this model.
2014 VOLVO S60CCBuilt 2010-06-02 to 2016-12-31. Listed as a series or trim of this model.
2015 VOLVO S60CCBuilt 2010-06-02 to 2016-12-31. Listed as a series or trim of this model.
2016 VOLVO S60CCBuilt 2010-06-02 to 2016-12-31. Listed as a series or trim of this model.
2017 VOLVO S60CCBuilt 2010-06-02 to 2016-12-31. Listed as a series or trim of this model.
2011 VOLVO S60IBuilt 2010-06-02 to 2016-12-31. Listed as a series or trim of this model.
2012 VOLVO S60IBuilt 2010-06-02 to 2016-12-31. Listed as a series or trim of this model.
2013 VOLVO S60IBuilt 2010-06-02 to 2016-12-31. Listed as a series or trim of this model.
2014 VOLVO S60IBuilt 2010-06-02 to 2016-12-31. Listed as a series or trim of this model.
2015 VOLVO S60IBuilt 2010-06-02 to 2016-12-31. Listed as a series or trim of this model.
2016 VOLVO S60IBuilt 2010-06-02 to 2016-12-31. Listed as a series or trim of this model.
2017 VOLVO S60IBuilt 2010-06-02 to 2016-12-31. Listed as a series or trim of this model.
2011 VOLVO V60Built 2010-06-02 to 2016-12-31.
2012 VOLVO V60Built 2010-06-02 to 2016-12-31.
2013 VOLVO V60Built 2010-06-02 to 2016-12-31.
2014 VOLVO V60Built 2010-06-02 to 2016-12-31.
2015 VOLVO V60Built 2010-06-02 to 2016-12-31.
2016 VOLVO V60Built 2010-06-02 to 2016-12-31.
2017 VOLVO V60Built 2010-06-02 to 2016-12-31.
2011 VOLVO V60CCBuilt 2010-06-02 to 2016-12-31.
2012 VOLVO V60CCBuilt 2010-06-02 to 2016-12-31.
2013 VOLVO V60CCBuilt 2010-06-02 to 2016-12-31.
2014 VOLVO V60CCBuilt 2010-06-02 to 2016-12-31.
2015 VOLVO V60CCBuilt 2010-06-02 to 2016-12-31.
2016 VOLVO V60CCBuilt 2010-06-02 to 2016-12-31.
2017 VOLVO V60CCBuilt 2010-06-02 to 2016-12-31.

A vehicle with no link is not in this site's catalog, which covers cars, multipurpose vehicles and trucks by model year. The campaign is from data as of 2026-10-19.

Bulletins for the same vehicles and component

Bulletins for the same vehicles and component
TJ25129.3.0-20192020-01-13. Service bulletin. Technical Journal TITLE : Adjustment to door handles REF NO : ISSUING DEPARTMENT : CAR MARKET : United States and Canada TJ 25129 Technical Service PARTNER : ISSUE DATE : 3 US 7510 Volvo Cars North America YEAR MONTH DAY 2013 01 18 FUNC GROUP : FUNC DESC : 8340 Lock , handle Page 1 of 4 Attachment File Name File Size TJ 25129 . pdf 0.0784 MB Vehicle Type Eng Struc Week Type Eng Sales Body Gear Steer Model Year Plant Chassis range Desc Range 134 2011 - 9999 22 0000194 - 9999999 201020 - 999999 CSC Customer Symptom Codes Code Description VK Doors / Exterior door handle problems VY Doors / Manual locking / unlocking does not work DTC Diagnostic Trouble Codes Text CSC = Customer Symptom Code DTC = Diagnostic Trouble Code Note ! If using a printed copy of this Technical Journal , first check for the latest online version . ? Fixed Right ? First Time ? Produced in the USA and available as an electronic document . Hard copy documents are printed in USA on recycled paper containing a minimum of 50 % wastepaper and 10 % post - consumer waste . © 2013 VOLVO CARS OF NORTH AMERICA , LLC Technical Journal 25129 DESCRIPTION : Depending on humidity and low temperature , there is a possibility that the outer door handle does not return fully in its original position after operation . This does not affect the locking / unlocking ! ! SERVICE : In case of customer complaints , perform adjustment according to attachment . VSTG OPERATION NUMBER : Operation number * 98354 * - * * Side door handle adjustment ( FOR ALL 4 DOORS ! ! ) . * * - ? 0.9 hrs ? . - Claims may be submitted under the new car warranty when there is a documented customer complaint using claim type : 01 - Labor times are valid at the time of release and are subject to change . To view TJ attachment continue to next page : Page 2 of 4 2013 - 01 - 18 Page 1 of 2 § Volvo Car Customer Service TJ Instruction TJ No . 25129 Date January 2013 Issue 01 Title Adjustment to door handles . Materials Quantity Part No . G
TJ-277622013-07-24. Service bulletin. VOLVO: ON SOME VEHICLES, DUE TO INCONSISTENT PAINT THICKNESS ON OUTSIDE DOOR HANDLE, THE KEYLESS ENTRY/LOCKING SYSTEM MAY NOT WORK CORRECTLY, BECAUSE OF THE POOR RECEPTION FOR SENSOR. MODELS 2012 S60. *PE

A bulletin is the manufacturer's note to its dealers. It is not part of this recall.

Check one vehicle officially