# NHTSA recall 19V836000

A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.

- Published by: NHTSA \(United States\)
- Campaign number: 19V836000
- Manufacturer: Temsa
- Reported: 2019\-11\-20
- Owners notified: 2019\-12\-24
- Component: STRUCTURE
- Units potentially affected: 18

## What is wrong

Temsa is recalling certain 2020 TS45 buses.  Improper installation of the aisle floor hatches may cause uneven floors.


## What can happen

The surface level difference can increase the risk of an injury.


## The remedy

Temsa will notify owners, and dealers will revise the floor hatches, free of charge.   The recall began December 24, 2019.  Owners may contact Temsa customer service at 1\-407\-271\-8935.


## Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1\-888\-327\-4236 \(TTY 1\-800\-424\-9153\), or go to www.safercar.gov.


## Remedy progress the manufacturer reported

- Report: Quarterly report 11, for 2022 quarter 2
- Filed with NHTSA: 2022\-07\-29
- Vehicles in the campaign: 18
- Reported remedied: 18 \(100%\)
- Reported unreachable: 0
- Reported removed: 0

These are the manufacturer's totals for the whole campaign at the end of 2022 quarter 2, as filed with NHTSA. They do not say whether one vehicle has been remedied: check the VIN with the official lookups. The reports are from data as of 2026\-10\-19.

## Vehicles this campaign lists

- [2020 TEMSA TS45](/makes/temsa/ts45/2020/recalls.md). Built 2019\-06\-01 to 2019\-08\-30.

## Bulletins for the same vehicles and component

A bulletin is the manufacturer's note to its dealers. It is not part of this recall.

- [TS\-M114](/bulletins/10186880.md), 2021-02-08, Service bulletin

## Check a VIN

- [NHTSA recall lookup by VIN, United States](https://www.nhtsa.gov/recalls)
- [Transport Canada recall search, Canada](https://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search-recherche/menu.aspx?lang=eng)

JSON: [/v1/recalls/nhtsa/19V836000](/v1/recalls/nhtsa/19V836000)

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