# NHTSA recall 19V767000

A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.

- Published by: NHTSA \(United States\)
- Campaign number: 19V767000
- Manufacturer's number: 19S38
- Manufacturer: Ford Motor Company
- Reported: 2019\-10\-25
- Owners notified: 2020\-04\-01
- Component: POWER TRAIN:DRIVELINE:DRIVESHAFT
- Units potentially affected: 293558

## What is wrong

Ford Motor Company \(Ford\) is recalling certain 2015\-2017 Transit vehicles.  This recall includes all full\-size Transit vehicles previously recalled under 17V\-408 except ones that received mechanical universal joint \(u\-joint\) as a remedy and any 156" or 178" wheelbase Chassis Cab and Cut\-Away bodies models.  The flexible coupling connecting the transmission to the driveshaft may prematurely fail.


## What can happen

If the coupling fails, the vehicle will not be able to move under its own power and the disconnected driveshaft may impact and damage the brake and fuel lines.  Additionally, the separated driveshaft may allow the vehicle to roll if the vehicle is exited when the transmission is in 'Park' but the parking brake is not applied.  These scenarios may increase the risk of a crash or injury.


## The remedy

Ford will notify owners, and as an interim repair, dealers will replace the flexible coupling every 40,000 miles until the final remedy is available.  The final remedy will consist of installation of a driveshaft front section equipped with a mechanical u\-joint in place of the flexible coupling.  These repairs will be made free of charge.  Owner notification letters were mailed on April 1, 2020.  Owners may contact Ford customer service at 1\-866\-436\-7332.  Ford's number for this recall is 19S38.  Note: This recall supersedes recall number 17V\-408.


## Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1\-888\-327\-4236 \(TTY 1\-800\-424\-9153\), or go to www.safercar.gov.


## Remedy progress the manufacturer reported

- Report: Annual report 3, for 2024 quarter 2 to 2025 quarter 1
- Filed with NHTSA: 2025\-05\-01
- Vehicles in the campaign: 293558
- Reported remedied: 224356 \(76%\)
- Reported unreachable: 0
- Reported removed: 92

These are the manufacturer's totals for the whole campaign at the end of 2025 quarter 1, as filed with NHTSA. They do not say whether one vehicle has been remedied: check the VIN with the official lookups. The reports are from data as of 2026\-10\-19.

## Vehicles this campaign lists

- [2015 FORD TRANSIT](/makes/ford/transit/2015/recalls.md). Built 2014\-01\-17 to 2017\-06\-15.
- [2016 FORD TRANSIT](/makes/ford/transit/2016/recalls.md). Built 2014\-01\-17 to 2017\-06\-15.
- [2017 FORD TRANSIT](/makes/ford/transit/2017/recalls.md). Built 2014\-01\-17 to 2017\-06\-15.

## Bulletins for the same vehicles and component

A bulletin is the manufacturer's note to its dealers. It is not part of this recall.

- [TSB 22\-2444](/bulletins/10226939.md), 2022-12-02, Service bulletin
- [SSM 48005](/bulletins/10160945.md), 2019-06-07, Service bulletin
- [XLF\-SFT02\-12](/bulletins/10154156.md), 2019-03-04, Service bulletin

## Check a VIN

- [NHTSA recall lookup by VIN, United States](https://www.nhtsa.gov/recalls)
- [Transport Canada recall search, Canada](https://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search-recherche/menu.aspx?lang=eng)

JSON: [/v1/recalls/nhtsa/19V767000](/v1/recalls/nhtsa/19V767000)

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