NHTSA recall 19V767000
A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.
| Published by | NHTSA (United States) |
|---|---|
| Campaign number | 19V767000 |
| Manufacturer's number | 19S38 |
| Manufacturer | Ford Motor Company |
| Reported | 2019-10-25 |
| Owners notified | 2020-04-01 |
| Component | POWER TRAIN:DRIVELINE:DRIVESHAFT |
| Units potentially affected | 293558 |
| Report | Annual report 3, for 2024 quarter 2 to 2025 quarter 1 |
|---|---|
| Filed with NHTSA | 2025-05-01 |
| Vehicles in the campaign | 293558 |
| Reported remedied | 224356 (76%) |
| Reported unreachable | 0 |
| Reported removed | 92 |
These are the manufacturer's totals for the whole campaign at the end of 2025 quarter 1, as filed with NHTSA. They do not say whether one vehicle has been remedied: check the VIN with the official lookups. The reports are from data as of 2026-10-19.
What is wrong
Ford Motor Company (Ford) is recalling certain 2015-2017 Transit vehicles. This recall includes all full-size Transit vehicles previously recalled under 17V-408 except ones that received mechanical universal joint (u-joint) as a remedy and any 156" or 178" wheelbase Chassis Cab and Cut-Away bodies models. The flexible coupling connecting the transmission to the driveshaft may prematurely fail.
What can happen
If the coupling fails, the vehicle will not be able to move under its own power and the disconnected driveshaft may impact and damage the brake and fuel lines. Additionally, the separated driveshaft may allow the vehicle to roll if the vehicle is exited when the transmission is in 'Park' but the parking brake is not applied. These scenarios may increase the risk of a crash or injury.
The remedy
Ford will notify owners, and as an interim repair, dealers will replace the flexible coupling every 40,000 miles until the final remedy is available. The final remedy will consist of installation of a driveshaft front section equipped with a mechanical u-joint in place of the flexible coupling. These repairs will be made free of charge. Owner notification letters were mailed on April 1, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S38. Note: This recall supersedes recall number 17V-408.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
| 2015 FORD TRANSIT | Built 2014-01-17 to 2017-06-15. |
|---|---|
| 2016 FORD TRANSIT | Built 2014-01-17 to 2017-06-15. |
| 2017 FORD TRANSIT | Built 2014-01-17 to 2017-06-15. |
A vehicle with no link is not in this site's catalog, which covers cars, multipurpose vehicles and trucks by model year. The campaign is from data as of 2026-10-19.
Bulletins for the same vehicles and component
| TSB 22-2444 | 2022-12-02. Service bulletin. This article supersedes TSB 22-2271 to update the vehicle model years affected. Some 2015-2023 Transit vehicles equipped with rear wheel drive (RWD), single rear wheel (only), and U-joints at the transmission flange and rear driveshaft may experience a boom/hum/moan noise from the rear while driving. This noise is most noticeable at highway speeds: 112-121 km/h (70-75 mph) for 4.10 axle ratio 121-128 km/h (75-80 mph) for 3.73 axle ratio 136-145 km/h (85-90 mph) for 3.31 axle ratio The noise may also be present to a lesser degree at roughly half of the noted speeds. This may be due to a 2nd order driveline frequency transmitted through the rear driveshaft, rear axle and into the body through the leaf springs. To correct the condition, follow the Service Procedure to install a driveshaft torsional damper. NOTE: The torsional damper will not resolve a vibration. |
|---|---|
| SSM 48005 | 2019-06-07. Service bulletin. If a 2015-2017 Transit vehicle originally equipped with a rubber flexible coupling requires replacement of the driveshaft assembly and/or transmission output flange, refer to the parts catalog supersession information for a complete list of the required parts. The service strategy has changed, and these repairs must now be completed by installing a new driveshaft and transmission output flange coupled with a u-joint. |
| XLF-SFT02-12 | 2019-03-04. Service bulletin. Technical Service Bulletin informing customers of XL Hybrid 130" wheel base Ford Transit vehicles that the front drive shaft of vehicles should be lubricated immediately with grease and then every 6,000 miles subsequently. |
A bulletin is the manufacturer's note to its dealers. It is not part of this recall.