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NHTSA recall 19V743000

A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.

Campaign
Published byNHTSA (United States)
Campaign number19V743000
Manufacturer's numberWUQ-02
ManufacturerSubaru of America, Inc.
Reported2019-10-18
Owners notified2019-12-04
ComponentELECTRICAL SYSTEM:SOFTWARE; ELECTRICAL SYSTEM:IGNITION
Units potentially affected466205
Remedy progress the manufacturer reported
ReportQuarterly report 6, for 2021 quarter 1
Filed with NHTSA2021-04-08
Vehicles in the campaign466205
Reported remedied431973 (92%)
Reported unreachable7936
Reported removed2529

These are the manufacturer's totals for the whole campaign at the end of 2021 quarter 1, as filed with NHTSA. They do not say whether one vehicle has been remedied: check the VIN with the official lookups. The reports are from data as of 2026-10-19.

What is wrong

Subaru of America, Inc. (Subaru) is recalling certain 2017-2019 Impreza and 2018-2019 Crosstrek vehicles. The Engine Control Module (ECM) may continue to power the ignition coil after the engine is shut off, which could result in a short circuit and blown fuse.

What can happen

If a short circuit occurs while driving, the vehicle may stall, increasing the risk of a crash.

The remedy

Subaru will notify owners, and dealers will update the ECM software and inspect and replace the ignition coil, as necessary, free of charge. In addition, on vehicles with confirmed ignition coil damage and a certain stored diagnostic trouble code (DTC), Subaru will replace the front exhaust pipe, free of charge. The recall began December 4, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WUQ-02.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Vehicles this campaign lists
2018 SUBARU CROSSTREKBuilt 2017-05-09 to 2018-05-08.
2019 SUBARU CROSSTREKBuilt 2017-05-09 to 2018-05-08.
2017 SUBARU IMPREZA
2018 SUBARU IMPREZABuilt 2016-07-28 to 2019-06-21.
2019 SUBARU IMPREZABuilt 2016-07-28 to 2019-06-21.

A vehicle with no link is not in this site's catalog, which covers cars, multipurpose vehicles and trucks by model year. The campaign is from data as of 2026-10-19.

Bulletins for the same vehicles and component

Bulletins for the same vehicles and component
15-236-18R2023-07-03. Service bulletin. The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed.
0116809R2023-03-06. Service bulletin. Replacement Key and Immobilizer Info
WRE-21R2022-03-04. Service bulletin. Subaru of America, Inc. (Subaru) is recalling certain 2017-2019 model year Impreza and 2018-2019 model year Crosstrek vehicles to check and, if necessary, update the ECM programming, and to replace all four ignition coils in each vehicle.
15-291-222022-03-04. Service bulletin. Going forward when a customer’s vehicle is equipped with a DCM that does not have Software version ID DCM_06.00.17_20190816 installed and they wish to subscribe to Starlink Telematics Service, the DCM must be replaced.
Subaru Starlink2020-10-05. Service bulletin. Update your STARLINK Multimedia Software and Navigation Maps.
Subaru Starlink2020-10-05. Service bulletin. Update for STARLINK Multimedia Software and Navigation Maps.
WUA-86R2020-06-02. Service bulletin. In the interest of customer satisfation, Subaru of America, Inc. (Subaru) is initiating a service program to update the Harman Kardon head unit on certain vehicles with the latest version of software.
11-200-20R2020-06-02. Service bulletin. This bulletin announces the availability of reprogramming files to optimize the Engine Control Module (ECM) for hard starting in sub-freezing temperatures, DTC P0400, and surging in high altitudes.
Subarunet Announ2019-12-03. Service bulletin. Owner notification schedule: WUQ-02 Impreza/Crosstrek ignition coil reprogramming recall.
Subarunet Announ2019-11-01. Service bulletin. The remedy is now available for this recall. Please refer to the WUQ-02 Product campaign Bulletin on STIS.

A bulletin is the manufacturer's note to its dealers. It is not part of this recall.

Check one vehicle officially