# NHTSA recall 19V715000

A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.

- Published by: NHTSA \(United States\)
- Campaign number: 19V715000
- Manufacturer's number: VS2SITZAB
- Manufacturer: Daimler Vans USA, LLC
- Reported: 2019\-10\-08
- Owners notified: 2020\-03\-09
- Component: ELECTRICAL SYSTEM:12V/24V/48V BATTERY
- Units potentially affected: 15160

## What is wrong

Daimler Vans USA, LLC  \(DVUSA\) is recalling certain 2016\-2019 Mercedes\-Benz Metris vehicles.  The integrated backup battery compartment located underneath the front passenger's seat may not have its own cover, potentially exposing the battery when the seat is moved forward.


## What can happen

If conductive material, such as metal, unintentionally drops into the opening and contacts the terminals on the battery, an electrical short can occur, increasing the risk of a fire.


## The remedy

DVUSA will notify owners, and Mercedes\-Benz dealers will install covers over the battery compartment area, free of charge.    DVUSA issued owners an interim notification on December 2, 2019.  The recall began March 9, 2020.  Owners may contact DVUSA customer service at 1\-877\-762\-8267.  DVUSA's number for this recall is VS2SITZAB.


## Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1\-888\-327\-4236 \(TTY 1\-800\-424\-9153\), or go to www.safercar.gov.


## Remedy progress the manufacturer reported

- Report: Quarterly report 6, for 2021 quarter 2
- Filed with NHTSA: 2021\-07\-13
- Vehicles in the campaign: 15160
- Reported remedied: 8131 \(53%\)
- Reported unreachable: 0
- Reported removed: 0

These are the manufacturer's totals for the whole campaign at the end of 2021 quarter 2, as filed with NHTSA. They do not say whether one vehicle has been remedied: check the VIN with the official lookups. The reports are from data as of 2026\-10\-19.

## Vehicles this campaign lists

- [2016 MERCEDES\-BENZ METRIS](/makes/mercedes-benz/metris/2016/recalls.md). Built 2015\-02\-05 to 2019\-09\-11.
- [2017 MERCEDES\-BENZ METRIS](/makes/mercedes-benz/metris/2017/recalls.md). Built 2015\-02\-05 to 2019\-09\-11.
- [2018 MERCEDES\-BENZ METRIS](/makes/mercedes-benz/metris/2018/recalls.md). Built 2015\-02\-05 to 2019\-09\-11.
- [2019 MERCEDES\-BENZ METRIS](/makes/mercedes-benz/metris/2019/recalls.md). Built 2015\-02\-05 to 2019\-09\-11.
- [2020 MERCEDES\-BENZ METRIS](/makes/mercedes-benz/metris/2020/recalls.md). Built 2015\-02\-05 to 2019\-09\-11.

## Check a VIN

- [NHTSA recall lookup by VIN, United States](https://www.nhtsa.gov/recalls)
- [Transport Canada recall search, Canada](https://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search-recherche/menu.aspx?lang=eng)

JSON: [/v1/recalls/nhtsa/19V715000](/v1/recalls/nhtsa/19V715000)

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