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NHTSA recall 19V715000

A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.

Campaign
Published byNHTSA (United States)
Campaign number19V715000
Manufacturer's numberVS2SITZAB
ManufacturerDaimler Vans USA, LLC
Reported2019-10-08
Owners notified2020-03-09
ComponentELECTRICAL SYSTEM:12V/24V/48V BATTERY
Units potentially affected15160
Remedy progress the manufacturer reported
ReportQuarterly report 6, for 2021 quarter 2
Filed with NHTSA2021-07-13
Vehicles in the campaign15160
Reported remedied8131 (53%)
Reported unreachable0
Reported removed0

These are the manufacturer's totals for the whole campaign at the end of 2021 quarter 2, as filed with NHTSA. They do not say whether one vehicle has been remedied: check the VIN with the official lookups. The reports are from data as of 2026-10-19.

What is wrong

Daimler Vans USA, LLC (DVUSA) is recalling certain 2016-2019 Mercedes-Benz Metris vehicles. The integrated backup battery compartment located underneath the front passenger's seat may not have its own cover, potentially exposing the battery when the seat is moved forward.

What can happen

If conductive material, such as metal, unintentionally drops into the opening and contacts the terminals on the battery, an electrical short can occur, increasing the risk of a fire.

The remedy

DVUSA will notify owners, and Mercedes-Benz dealers will install covers over the battery compartment area, free of charge. DVUSA issued owners an interim notification on December 2, 2019. The recall began March 9, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2SITZAB.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Vehicles this campaign lists
2016 MERCEDES-BENZ METRISBuilt 2015-02-05 to 2019-09-11.
2017 MERCEDES-BENZ METRISBuilt 2015-02-05 to 2019-09-11.
2018 MERCEDES-BENZ METRISBuilt 2015-02-05 to 2019-09-11.
2019 MERCEDES-BENZ METRISBuilt 2015-02-05 to 2019-09-11.
2020 MERCEDES-BENZ METRISBuilt 2015-02-05 to 2019-09-11.

A vehicle with no link is not in this site's catalog, which covers cars, multipurpose vehicles and trucks by model year. The campaign is from data as of 2026-10-19.

Check one vehicle officially