# NHTSA recall 19V693000

A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.

- Published by: NHTSA \(United States\)
- Campaign number: 19V693000
- Manufacturer's number: VSX566ZP25
- Manufacturer: Daimler Vans USA, LLC
- Reported: 2019\-10\-02
- Owners notified: 2019\-11\-15
- Component: UNKNOWN OR OTHER
- Units potentially affected: 19

## What is wrong

Daimler Vans USA, LLC \(DVUSA\) is recalling certain 2018\-2019 Sprinter and Metris vehicles.  The vehicles left the reassembly plant without the final quality inspection of safety\-relevant parts or bolt connections, resulting in possible unknown safety risks.


## What can happen

Failure to identify loose safety related parts can increase the risk of crash and injury.


## The remedy

DVUSA will notify owners, and vehicles will be returned to the reassembly plant for comprehensive inspection and, if necessary, corrective action, free of charge.  The recall began November 15, 2019.  Owners may contact DVUSA customer service at 1\-877\-762\-8267.  DVUSA's number for this recall is VSX566ZP25.


## Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1\-888\-327\-4236 \(TTY 1\-800\-424\-9153\).


## Remedy progress the manufacturer reported

- Report: Quarterly report 6, for 2021 quarter 1
- Filed with NHTSA: 2021\-04\-07
- Vehicles in the campaign: 19
- Reported remedied: 8 \(42%\)
- Reported unreachable: 0
- Reported removed: 0

These are the manufacturer's totals for the whole campaign at the end of 2021 quarter 1, as filed with NHTSA. They do not say whether one vehicle has been remedied: check the VIN with the official lookups. The reports are from data as of 2026\-10\-19.

## Vehicles this campaign lists

- [2018 MERCEDES\-BENZ METRIS](/makes/mercedes-benz/metris/2018/recalls.md). Built 2018\-04\-12 to 2019\-09\-20.
- [2019 MERCEDES\-BENZ METRIS](/makes/mercedes-benz/metris/2019/recalls.md). Built 2018\-04\-12 to 2019\-09\-20.
- [2018 MERCEDES\-BENZ SPRINTER 1500](/makes/mercedes-benz/sprinter/2018/recalls.md). Built 2018\-04\-12 to 2019\-09\-20. Listed as a series or trim of this model.
- [2019 MERCEDES\-BENZ SPRINTER 1500](/makes/mercedes-benz/sprinter/2019/recalls.md). Built 2018\-04\-12 to 2019\-09\-20. Listed as a series or trim of this model.
- [2018 MERCEDES\-BENZ SPRINTER 2500](/makes/mercedes-benz/sprinter/2018/recalls.md). Built 2018\-04\-12 to 2019\-09\-20. Listed as a series or trim of this model.
- [2019 MERCEDES\-BENZ SPRINTER 2500](/makes/mercedes-benz/sprinter/2019/recalls.md). Built 2018\-04\-12 to 2019\-09\-20. Listed as a series or trim of this model.
- [2018 MERCEDES\-BENZ SPRINTER 3500](/makes/mercedes-benz/sprinter/2018/recalls.md). Built 2018\-04\-12 to 2019\-09\-20. Listed as a series or trim of this model.
- [2019 MERCEDES\-BENZ SPRINTER 3500](/makes/mercedes-benz/sprinter/2019/recalls.md). Built 2018\-04\-12 to 2019\-09\-20. Listed as a series or trim of this model.
- [2018 MERCEDES\-BENZ SPRINTER 4500](/makes/mercedes-benz/sprinter/2018/recalls.md). Built 2018\-04\-12 to 2019\-09\-20. Listed as a series or trim of this model.
- [2019 MERCEDES\-BENZ SPRINTER 4500](/makes/mercedes-benz/sprinter/2019/recalls.md). Built 2018\-04\-12 to 2019\-09\-20. Listed as a series or trim of this model.

## Check a VIN

- [NHTSA recall lookup by VIN, United States](https://www.nhtsa.gov/recalls)
- [Transport Canada recall search, Canada](https://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search-recherche/menu.aspx?lang=eng)

JSON: [/v1/recalls/nhtsa/19V693000](/v1/recalls/nhtsa/19V693000)

[Report an error on this page](https://github.com/wenmar-pro/wenmar-open/issues/new?template=data_correction.yml&title=Data%20correction%3A%20NHTSA%20recall%2019V693000&page=https%3A%2F%2Fopen.wenmarpro.com%2Frecalls%2Fnhtsa%2F19V693000&vehicle=NHTSA%20recall%2019V693000)