# NHTSA recall 19V545000

A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.

- Published by: NHTSA \(United States\)
- Campaign number: 19V545000
- Manufacturer's number: VS2BAFV
- Manufacturer: Daimler Vans USA, LLC
- Reported: 2019\-07\-24
- Owners notified: 2019\-09\-12
- Component: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
- Units potentially affected: 2

## What is wrong

Daimler Vans USA, LLC \(DVUSA\) is recalling certain 2019 Mercedes\-Benz Metris vehicles. The vehicles may have been delivered with a printed operator's manual that does not match the vehicle's features and operating instructions.


## What can happen

The incorrect manual may not describe the proper operation of the vehicle, increasing the risk of a crash.


## The remedy

DVUSA will notify owners, and dealers will replace the information package including the printed version of the operator's manual, maintenance booklet and information sheets, free of charge.  The recall began September 12, 2019.  Owners may contact DVUSA customer service at 1\-877\-762\-8267.  DVUSA's number for this recall is VS2BAFV.


## Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1\-888\-327\-4236 \(TTY 1\-800\-424\-9153\), or go to www.safercar.gov.


## Remedy progress the manufacturer reported

- Report: Quarterly report 1, for 2019 quarter 3
- Filed with NHTSA: 2019\-10\-22
- Vehicles in the campaign: 2
- Reported remedied: 2 \(100%\)
- Reported unreachable: 0
- Reported removed: 0

These are the manufacturer's totals for the whole campaign at the end of 2019 quarter 3, as filed with NHTSA. They do not say whether one vehicle has been remedied: check the VIN with the official lookups. The reports are from data as of 2026\-10\-19.

## Vehicles this campaign lists

- [2019 MERCEDES\-BENZ METRIS](/makes/mercedes-benz/metris/2019/recalls.md). Built 2019\-01\-16 to 2019\-03\-29.

## Bulletins for the same vehicles and component

A bulletin is the manufacturer's note to its dealers. It is not part of this recall.

- [LI82.85\-N\-074054](/bulletins/10240175.md), 2023-08-02, Service bulletin
- [MB Initial NCU\-P](/bulletins/10224598.md), 2022-10-24, Service bulletin
- [NCUVS2KRUMPE](/bulletins/10205440.md), 2021-12-20, Service bulletin
- [LI82.85\-P\-068846](/bulletins/10199654.md), 2021-08-04, Service bulletin
- [Initial NCU \- 44](/bulletins/10177238.md), 2020-07-13, Service bulletin
- [LI82 85\-P\-069469](/bulletins/10160716.md), 2019-06-03, Service bulletin
- [LI82 85\-P\-069467](/bulletins/10160715.md), 2019-06-03, Service bulletin
- [LI82 85\-P\-069370](/bulletins/10160714.md), 2019-06-03, Service bulletin
- [LI30 21\-N\-069662](/bulletins/10160713.md), 2019-06-03, Service bulletin
- [NCU\-2019040009 9](/bulletins/10160275.md), 2019-05-20, Service bulletin

## Check a VIN

- [NHTSA recall lookup by VIN, United States](https://www.nhtsa.gov/recalls)
- [Transport Canada recall search, Canada](https://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search-recherche/menu.aspx?lang=eng)

JSON: [/v1/recalls/nhtsa/19V545000](/v1/recalls/nhtsa/19V545000)

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