# NHTSA recall 19V507000 A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups. - Published by: NHTSA \(United States\) - Campaign number: 19V507000 - Manufacturer's number: VS3VERGLAS - Manufacturer: Daimler Vans USA, LLC - Reported: 2019\-07\-02 - Owners notified: 2020\-01\-21 - Component: VISIBILITY:GLASS, SIDE/REAR - Units potentially affected: 1079 ## What is wrong Daimler Vans USA, LLC \(DVUSA\) is recalling certain 2018\-2019 Mercedes\-Benz and Freightliner Sprinter 1500, 2500, 3500 and 4500 vehicles. The rear side windows may be single\-pane safety glass instead of laminated safety glass. ## What can happen In the event of a side impact crash or vehicle rollover, the fitted side windows may not adequately protect the rear occupants from being ejected, increasing their risk of injury. ## The remedy DVUSA will notify owners, and Mercedes\-Benz or Freightliner dealers will replace the single\-pane safety glass with laminated safety glass., free of charge. DVUSA issued owners an interim notification on August 16, 2019. The recall began January 21, 2020. Owners may contact DVUSA customer service at 1\-877\-762\-8267. DVUSA's number for this recall is VS3VERGLAS. ## Notes Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1\-888\-327\-4236 \(TTY 1\-800\-424\-9153\), or go to www.safercar.gov. ## Remedy progress the manufacturer reported - Report: Quarterly report 6, for 2021 quarter 2 - Filed with NHTSA: 2021\-07\-13 - Vehicles in the campaign: 1079 - Reported remedied: 790 \(73%\) - Reported unreachable: 0 - Reported removed: 4 These are the manufacturer's totals for the whole campaign at the end of 2021 quarter 2, as filed with NHTSA. They do not say whether one vehicle has been remedied: check the VIN with the official lookups. The reports are from data as of 2026\-10\-19. ## Vehicles this campaign lists - [2018 FREIGHTLINER SPRINTER 1500](/makes/freightliner/sprinter/2018/recalls.md). Listed as a series or trim of this model. - [2019 FREIGHTLINER SPRINTER 1500](/makes/freightliner/sprinter/2019/recalls.md). Listed as a series or trim of this model. - [2018 FREIGHTLINER SPRINTER 2500](/makes/freightliner/sprinter/2018/recalls.md). Built 2018\-08\-31 to 2019\-05\-29. Listed as a series or trim of this model. - [2019 FREIGHTLINER SPRINTER 2500](/makes/freightliner/sprinter/2019/recalls.md). Built 2018\-08\-31 to 2019\-05\-29. Listed as a series or trim of this model. - [2018 FREIGHTLINER SPRINTER 3500](/makes/freightliner/sprinter/2018/recalls.md). Built 2018\-08\-31 to 2019\-05\-29. Listed as a series or trim of this model. - [2019 FREIGHTLINER SPRINTER 3500](/makes/freightliner/sprinter/2019/recalls.md). Built 2018\-08\-31 to 2019\-05\-29. Listed as a series or trim of this model. - [2018 FREIGHTLINER SPRINTER 4500](/makes/freightliner/sprinter/2018/recalls.md). Listed as a series or trim of this model. - [2019 FREIGHTLINER SPRINTER 4500](/makes/freightliner/sprinter/2019/recalls.md). Listed as a series or trim of this model. - [2018 MERCEDES\-BENZ SPRINTER 1500](/makes/mercedes-benz/sprinter/2018/recalls.md). Listed as a series or trim of this model. - [2019 MERCEDES\-BENZ SPRINTER 1500](/makes/mercedes-benz/sprinter/2019/recalls.md). Listed as a series or trim of this model. - [2018 MERCEDES\-BENZ SPRINTER 2500](/makes/mercedes-benz/sprinter/2018/recalls.md). Built 2018\-08\-31 to 2019\-05\-29. Listed as a series or trim of this model. - [2019 MERCEDES\-BENZ SPRINTER 2500](/makes/mercedes-benz/sprinter/2019/recalls.md). Built 2018\-08\-31 to 2019\-05\-29. Listed as a series or trim of this model. - [2018 MERCEDES\-BENZ SPRINTER 3500](/makes/mercedes-benz/sprinter/2018/recalls.md). Built 2018\-08\-31 to 2019\-05\-29. Listed as a series or trim of this model. - [2019 MERCEDES\-BENZ SPRINTER 3500](/makes/mercedes-benz/sprinter/2019/recalls.md). Built 2018\-08\-31 to 2019\-05\-29. Listed as a series or trim of this model. - [2018 MERCEDES\-BENZ SPRINTER 4500](/makes/mercedes-benz/sprinter/2018/recalls.md). Listed as a series or trim of this model. - [2019 MERCEDES\-BENZ SPRINTER 4500](/makes/mercedes-benz/sprinter/2019/recalls.md). Listed as a series or trim of this model. ## Bulletins for the same vehicles and component A bulletin is the manufacturer's note to its dealers. It is not part of this recall. - [LI82.35\-N\-078930](/bulletins/11016430.md), 2025-04-03, Service bulletin - [LI83.10\-N\-071291](/bulletins/10228818.md), 2023-01-05, Service bulletin - [LI72.10\-N\-071194](/bulletins/10179959.md), 2020-09-21, Service bulletin - [LI83.10\-N\-070782](/bulletins/10171650.md), 2020-02-24, Service bulletin - [V\-RC\-2019100008](/bulletins/10169046.md), 2019-12-09, Service bulletin - [V\-RC\-2019030013](/bulletins/10158599.md), 2019-04-15, Service bulletin ## Check a VIN - [NHTSA recall lookup by VIN, United States](https://www.nhtsa.gov/recalls) - [Transport Canada recall search, Canada](https://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search-recherche/menu.aspx?lang=eng) JSON: [/v1/recalls/nhtsa/19V507000](/v1/recalls/nhtsa/19V507000) [Report an error on this page](https://github.com/wenmar-pro/wenmar-open/issues/new?template=data_correction.yml&title=Data%20correction%3A%20NHTSA%20recall%2019V507000&page=https%3A%2F%2Fopen.wenmarpro.com%2Frecalls%2Fnhtsa%2F19V507000&vehicle=NHTSA%20recall%2019V507000)