NHTSA recall 19V507000
A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.
| Published by | NHTSA (United States) |
|---|---|
| Campaign number | 19V507000 |
| Manufacturer's number | VS3VERGLAS |
| Manufacturer | Daimler Vans USA, LLC |
| Reported | 2019-07-02 |
| Owners notified | 2020-01-21 |
| Component | VISIBILITY:GLASS, SIDE/REAR |
| Units potentially affected | 1079 |
| Report | Quarterly report 6, for 2021 quarter 2 |
|---|---|
| Filed with NHTSA | 2021-07-13 |
| Vehicles in the campaign | 1079 |
| Reported remedied | 790 (73%) |
| Reported unreachable | 0 |
| Reported removed | 4 |
These are the manufacturer's totals for the whole campaign at the end of 2021 quarter 2, as filed with NHTSA. They do not say whether one vehicle has been remedied: check the VIN with the official lookups. The reports are from data as of 2026-10-19.
What is wrong
Daimler Vans USA, LLC (DVUSA) is recalling certain 2018-2019 Mercedes-Benz and Freightliner Sprinter 1500, 2500, 3500 and 4500 vehicles. The rear side windows may be single-pane safety glass instead of laminated safety glass.
What can happen
In the event of a side impact crash or vehicle rollover, the fitted side windows may not adequately protect the rear occupants from being ejected, increasing their risk of injury.
The remedy
DVUSA will notify owners, and Mercedes-Benz or Freightliner dealers will replace the single-pane safety glass with laminated safety glass., free of charge. DVUSA issued owners an interim notification on August 16, 2019. The recall began January 21, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3VERGLAS.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
| 2018 FREIGHTLINER SPRINTER 1500 | Listed as a series or trim of this model. |
|---|---|
| 2019 FREIGHTLINER SPRINTER 1500 | Listed as a series or trim of this model. |
| 2018 FREIGHTLINER SPRINTER 2500 | Built 2018-08-31 to 2019-05-29. Listed as a series or trim of this model. |
| 2019 FREIGHTLINER SPRINTER 2500 | Built 2018-08-31 to 2019-05-29. Listed as a series or trim of this model. |
| 2018 FREIGHTLINER SPRINTER 3500 | Built 2018-08-31 to 2019-05-29. Listed as a series or trim of this model. |
| 2019 FREIGHTLINER SPRINTER 3500 | Built 2018-08-31 to 2019-05-29. Listed as a series or trim of this model. |
| 2018 FREIGHTLINER SPRINTER 4500 | Listed as a series or trim of this model. |
| 2019 FREIGHTLINER SPRINTER 4500 | Listed as a series or trim of this model. |
| 2018 MERCEDES-BENZ SPRINTER 1500 | Listed as a series or trim of this model. |
| 2019 MERCEDES-BENZ SPRINTER 1500 | Listed as a series or trim of this model. |
| 2018 MERCEDES-BENZ SPRINTER 2500 | Built 2018-08-31 to 2019-05-29. Listed as a series or trim of this model. |
| 2019 MERCEDES-BENZ SPRINTER 2500 | Built 2018-08-31 to 2019-05-29. Listed as a series or trim of this model. |
| 2018 MERCEDES-BENZ SPRINTER 3500 | Built 2018-08-31 to 2019-05-29. Listed as a series or trim of this model. |
| 2019 MERCEDES-BENZ SPRINTER 3500 | Built 2018-08-31 to 2019-05-29. Listed as a series or trim of this model. |
| 2018 MERCEDES-BENZ SPRINTER 4500 | Listed as a series or trim of this model. |
| 2019 MERCEDES-BENZ SPRINTER 4500 | Listed as a series or trim of this model. |
A vehicle with no link is not in this site's catalog, which covers cars, multipurpose vehicles and trucks by model year. The campaign is from data as of 2026-10-19.
Bulletins for the same vehicles and component
| LI82.35-N-078930 | 2025-04-03. Service bulletin. Warning Lamp "Washer Fluid Empty" Yet Reservoir Is Not Empty Complaint: Warning lamp "washer fluid empty", even thought the washer fluid reservoir is full Cause: Insufficient electrical conductivity of the washer fluid, as the washer fluid was mixed with distilled water. Tip: The washer fluid sensor detects the electrical conductivity. If air is present without electrical conductivity between the measuring points, as is the case with an empty tank, an empty tank is detected by the sensor. Distilled water also does not have electrical conductivity, meaning that the sensor detects an empty tank, even if this is not the case. Remedy: Fill reservoir with standard washer fluid and water (no distilled water) in an adequate ratio in order to ensure electrical conductivity. Exchange of the reservoir with a welded-in sensor is only required if filling with conductive washer fluid has not provi- ded a remedy. This can be made certain by utilizing water with a light amount of salt dissolved in to it for stronger con- ductivity. |
|---|---|
| LI83.10-N-071291 | 2023-01-05. Service bulletin. Complaint Various customer concerns of Climate Control system operating inadequately. Cause Stepper motor linkage in the heater case may cause a mechanical fault during actuation during unfavorable environmental conditions. NOTE: If the vehicle is equipped with H13 (rear additional heat exchanger), There is an additional stepper motor in the rear heater case under the vehicle. This stepper motor can influence the normalization process. May include fault code: B1A9C07 the output for control valve "Left water valve" has a malfunction. There is a mechanical fault. The component is called N29/12 (rear additional heat exchanger ) . Remedy: See instructions |
| LI72.10-N-071194 | 2020-09-21. Service bulletin. Left and/or right window regulator mount is broken |
| LI83.10-N-070782 | 2020-02-24. Service bulletin. Climate Control Blower Motor Nonfunctional |
| V-RC-2019100008 | 2019-12-09. Service bulletin. Replace Side Windows |
| V-RC-2019030013 | 2019-04-15. Service bulletin. Rear Fog Lamp with LED Rear Lamps |
A bulletin is the manufacturer's note to its dealers. It is not part of this recall.