# NHTSA recall 19V497000

A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.

- Published by: NHTSA \(United States\)
- Campaign number: 19V497000
- Manufacturer's number: 3719F
- Manufacturer: Mazda North American Operations
- Reported: 2019\-06\-27
- Owners notified: 2019\-08\-20
- Component: POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE \(TCM/PCM/TECM\); ENGINE
- Units potentially affected: 262220

## What is wrong

Mazda North American Operations \(Mazda\) is recalling certain 2018\-2019 CX\-5, Mazda6, and 2019 Mazda3 vehicles.  A software error in the powertrain control module \(PCM\) may cause the engine to stall.


## What can happen

An unexpected stall increases the risk of a crash.


## The remedy

Mazda will notify owners, and dealers will reprogram the PCM software, free of charge.  The recall began August 20, 2019.  Owners may contact Mazda customer service at 1\-800\-222\-5500, option 4.  Mazda's number for this recall is 3719F.


## Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1\-888\-327\-4236 \(TTY 1\-800\-424\-9153\), or go to www.safercar.gov.


## Remedy progress the manufacturer reported

- Report: Quarterly report 6, for 2020 quarter 4
- Filed with NHTSA: 2021\-01\-24
- Vehicles in the campaign: 262220
- Reported remedied: 242546 \(92%\)
- Reported unreachable: 863
- Reported removed: 39

These are the manufacturer's totals for the whole campaign at the end of 2020 quarter 4, as filed with NHTSA. They do not say whether one vehicle has been remedied: check the VIN with the official lookups. The reports are from data as of 2026\-10\-19.

## Vehicles this campaign lists

- [2018 MAZDA CX\-5](/makes/mazda/cx-5/2018/recalls.md). Built 2017\-10\-03 to 2019\-04\-23.
- [2019 MAZDA CX\-5](/makes/mazda/cx-5/2019/recalls.md). Built 2017\-10\-03 to 2019\-04\-23.
- [2019 MAZDA MAZDA3](/makes/mazda/mazda3/2019/recalls.md). Built 2018\-09\-25 to 2019\-05\-11.
- [2018 MAZDA MAZDA6](/makes/mazda/mazda6/2018/recalls.md). Built 2018\-01\-15 to 2019\-04\-22.
- [2019 MAZDA MAZDA6](/makes/mazda/mazda6/2019/recalls.md). Built 2018\-01\-15 to 2019\-04\-22.

## Bulletins for the same vehicles and component

A bulletin is the manufacturer's note to its dealers. It is not part of this recall.

- [05\-002\-23](/bulletins/10237199.md), 2023-06-04, Service bulletin
- [SA\-038\-22](/bulletins/10215238.md), 2022-07-06, Service bulletin
- [SA\-023\-21](/bulletins/10189947.md), 2021-04-06, Service bulletin
- [07\-006\-20\-3758](/bulletins/10185050.md), 2021-01-05, Service bulletin
- [05\-002\-20\-3704b](/bulletins/10185048.md), 2021-01-05, Service bulletin
- [SA\-065\-20](/bulletins/10180715.md), 2020-10-05, Service bulletin
- [01\-004\-20\-3684b](/bulletins/10177840.md), 2020-08-04, Service bulletin
- [01\-004\-20\-3684a](/bulletins/10176962.md), 2020-07-02, Service bulletin
- [01\-021\-19\-3649](/bulletins/10169536.md), 2019-12-20, Service bulletin
- [01\-011\-19\-3586a](/bulletins/10163361.md), 2019-08-01, Service bulletin

## Check a VIN

- [NHTSA recall lookup by VIN, United States](https://www.nhtsa.gov/recalls)
- [Transport Canada recall search, Canada](https://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search-recherche/menu.aspx?lang=eng)

JSON: [/v1/recalls/nhtsa/19V497000](/v1/recalls/nhtsa/19V497000)

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