# NHTSA recall 19V491000

A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.

- Published by: NHTSA \(United States\)
- Campaign number: 19V491000
- Manufacturer's number: K0K
- Manufacturer: Toyota Motor Engineering \& Manufacturing
- Reported: 2019\-06\-26
- Owners notified: 2019\-08\-23
- Component: HYBRID PROPULSION SYSTEM
- Units potentially affected: 464

## What is wrong

Toyota Motor Engineering \& Manufacturing \(Toyota\) is recalling certain 2018\-2019 Prius C vehicles.  The DC\-DC converter may fail resulting in the auxiliary battery no longer receiving power from the converter, which may cause a loss of drive.


## What can happen

A loss of drive increases the risk of crash.


## The remedy

Toyota will notify owners, and dealers will replace the DC\-DC converter with a new one, as necessary, free of charge.  The recall began August 23, 2019.  Owners may contact Toyota customer service at 1\-888\-270\-9371.  Toyota's number for this recall is K0K.


## Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1\-888\-327\-4236 \(TTY 1\-800\-424\-9153\), or go to www.safercar.gov.


## Remedy progress the manufacturer reported

- Report: Quarterly report 6, for 2020 quarter 4
- Filed with NHTSA: 2021\-01\-26
- Vehicles in the campaign: 464
- Reported remedied: 391 \(84%\)
- Reported unreachable: 7
- Reported removed: 7

These are the manufacturer's totals for the whole campaign at the end of 2020 quarter 4, as filed with NHTSA. They do not say whether one vehicle has been remedied: check the VIN with the official lookups. The reports are from data as of 2026\-10\-19.

## Vehicles this campaign lists

- [2018 TOYOTA PRIUS C](/makes/toyota/prius-c/2018/recalls.md). Built 2018\-02\-06 to 2018\-10\-04.
- [2019 TOYOTA PRIUS C](/makes/toyota/prius-c/2019/recalls.md). Built 2018\-02\-06 to 2018\-10\-04.

## Bulletins for the same vehicles and component

A bulletin is the manufacturer's note to its dealers. It is not part of this recall.

- [T\-SB\-0119\-15 Rev](/bulletins/10213902.md), 2022-06-13, Service bulletin

## Check a VIN

- [NHTSA recall lookup by VIN, United States](https://www.nhtsa.gov/recalls)
- [Transport Canada recall search, Canada](https://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search-recherche/menu.aspx?lang=eng)

JSON: [/v1/recalls/nhtsa/19V491000](/v1/recalls/nhtsa/19V491000)

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