NHTSA recall 19V491000
A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.
| Published by | NHTSA (United States) |
|---|---|
| Campaign number | 19V491000 |
| Manufacturer's number | K0K |
| Manufacturer | Toyota Motor Engineering & Manufacturing |
| Reported | 2019-06-26 |
| Owners notified | 2019-08-23 |
| Component | HYBRID PROPULSION SYSTEM |
| Units potentially affected | 464 |
| Report | Quarterly report 6, for 2020 quarter 4 |
|---|---|
| Filed with NHTSA | 2021-01-26 |
| Vehicles in the campaign | 464 |
| Reported remedied | 391 (84%) |
| Reported unreachable | 7 |
| Reported removed | 7 |
These are the manufacturer's totals for the whole campaign at the end of 2020 quarter 4, as filed with NHTSA. They do not say whether one vehicle has been remedied: check the VIN with the official lookups. The reports are from data as of 2026-10-19.
What is wrong
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2018-2019 Prius C vehicles. The DC-DC converter may fail resulting in the auxiliary battery no longer receiving power from the converter, which may cause a loss of drive.
What can happen
A loss of drive increases the risk of crash.
The remedy
Toyota will notify owners, and dealers will replace the DC-DC converter with a new one, as necessary, free of charge. The recall began August 23, 2019. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's number for this recall is K0K.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
| 2018 TOYOTA PRIUS C | Built 2018-02-06 to 2018-10-04. |
|---|---|
| 2019 TOYOTA PRIUS C | Built 2018-02-06 to 2018-10-04. |
A vehicle with no link is not in this site's catalog, which covers cars, multipurpose vehicles and trucks by model year. The campaign is from data as of 2026-10-19.
Bulletins for the same vehicles and component
| T-SB-0119-15 Rev | 2022-06-13. Service bulletin. TSB: This bulletin includes basic procedures for performing a rescue charge on Ni-MH high voltage (HV) batteries. This bulletin should be used in conjunction with the applicable model and model year Repair Manual while performing a rescue charge. The GRX-5100 should be used wherever the Repair Manual references the Toyota Hybrid System (THS) charger |
|---|
A bulletin is the manufacturer's note to its dealers. It is not part of this recall.