# NHTSA recall 19V489000

A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.

- Published by: NHTSA \(United States\)
- Campaign number: 19V489000
- Manufacturer's number: VS2LENKEPS
- Manufacturer: Daimler Vans USA, LLC
- Reported: 2019\-06\-25
- Owners notified: 2019\-07\-02
- Component: STEERING
- Units potentially affected: 2

## What is wrong

Daimler Vans USA, LLC \(DVUSA\) is recalling certain 2018\-2019 Mercedes\-Benz Metris vehicles.  An internal sensor within the electric power steering unit may have been improperly manufactured, possibly resulting in the deactivation of the electric power steering assist.


## What can happen

An unexpected loss of power steering assist can increase the risk of crash.


## The remedy

DVUSA will notify owners, and Metris dealers will replace the steering unit, free of charge.  The recall began July 2, 2019.  Owners may contact DVUSA customer service at 1\-877\-762\-8267.  DVUSA's number for this recall is VS2LENKEPS.


## Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1\-888\-327\-4236 \(TTY 1\-800\-424\-9153\), or go to www.safercar.gov.


## Remedy progress the manufacturer reported

- Report: Quarterly report 1, for 2019 quarter 3
- Filed with NHTSA: 2019\-07\-23
- Vehicles in the campaign: 2
- Reported remedied: 2 \(100%\)
- Reported unreachable: 0
- Reported removed: 0

These are the manufacturer's totals for the whole campaign at the end of 2019 quarter 3, as filed with NHTSA. They do not say whether one vehicle has been remedied: check the VIN with the official lookups. The reports are from data as of 2026\-10\-19.

## Vehicles this campaign lists

- [2018 MERCEDES\-BENZ METRIS](/makes/mercedes-benz/metris/2018/recalls.md). Built 2018\-07\-11 to 2018\-07\-11.
- [2019 MERCEDES\-BENZ METRIS](/makes/mercedes-benz/metris/2019/recalls.md). Built 2018\-07\-11 to 2018\-07\-11.

## Bulletins for the same vehicles and component

A bulletin is the manufacturer's note to its dealers. It is not part of this recall.

- [LI46.35\-N\-076604](/bulletins/10240168.md), 2023-08-02, Service bulletin

## Check a VIN

- [NHTSA recall lookup by VIN, United States](https://www.nhtsa.gov/recalls)
- [Transport Canada recall search, Canada](https://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search-recherche/menu.aspx?lang=eng)

JSON: [/v1/recalls/nhtsa/19V489000](/v1/recalls/nhtsa/19V489000)

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