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NHTSA recall 19V489000

A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.

Campaign
Published byNHTSA (United States)
Campaign number19V489000
Manufacturer's numberVS2LENKEPS
ManufacturerDaimler Vans USA, LLC
Reported2019-06-25
Owners notified2019-07-02
ComponentSTEERING
Units potentially affected2
Remedy progress the manufacturer reported
ReportQuarterly report 1, for 2019 quarter 3
Filed with NHTSA2019-07-23
Vehicles in the campaign2
Reported remedied2 (100%)
Reported unreachable0
Reported removed0

These are the manufacturer's totals for the whole campaign at the end of 2019 quarter 3, as filed with NHTSA. They do not say whether one vehicle has been remedied: check the VIN with the official lookups. The reports are from data as of 2026-10-19.

What is wrong

Daimler Vans USA, LLC (DVUSA) is recalling certain 2018-2019 Mercedes-Benz Metris vehicles. An internal sensor within the electric power steering unit may have been improperly manufactured, possibly resulting in the deactivation of the electric power steering assist.

What can happen

An unexpected loss of power steering assist can increase the risk of crash.

The remedy

DVUSA will notify owners, and Metris dealers will replace the steering unit, free of charge. The recall began July 2, 2019. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2LENKEPS.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Vehicles this campaign lists
2018 MERCEDES-BENZ METRISBuilt 2018-07-11 to 2018-07-11.
2019 MERCEDES-BENZ METRISBuilt 2018-07-11 to 2018-07-11.

A vehicle with no link is not in this site's catalog, which covers cars, multipurpose vehicles and trucks by model year. The campaign is from data as of 2026-10-19.

Bulletins for the same vehicles and component

Bulletins for the same vehicles and component
LI46.35-N-0766042023-08-02. Service bulletin. Various concerns in relation to electric power steering including Rattling/humming noise from electric power steering when steering fully turned (see video recordings 01 and 02).

A bulletin is the manufacturer's note to its dealers. It is not part of this recall.

Check one vehicle officially