# NHTSA recall 19V466000

A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.

- Published by: NHTSA \(United States\)
- Campaign number: 19V466000
- Manufacturer's number: 19E\-009
- Manufacturer: SVO Group Inc
- Reported: 2019\-06\-18
- Owners notified: 2019\-05\-09
- Component: EQUIPMENT
- Units potentially affected: 52

## What is wrong

SVO Group Inc. \(SVO Group\) is recalling certain 2017\-2018 Ford E\-350 and E\-450\-based shuttle buses equipped with ASA Electronics Voyager monitors used to display the back\-up camera image.  The affected monitors may revert back to the factory default settings which may cause the camera image to be reversed.


## What can happen

The driver may inadvertently turn the wrong direction to avoid an object behind the vehicle, increasing the risk of a crash.


## The remedy

SVO Group will work with ASA to notify owners, and ASA will provide a harness relay capacitor module to eliminate the image reversal, free of charge.  The recall began May 9, 2019.  Owners may contact ASA Electronics customer service at 1\-800\-384\-4400.


## Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1\-888\-327\-4236 \(TTY 1\-800\-424\-9153\), or go to www.safercar.gov.


## Vehicles this campaign lists

- [2017 FORD E\-350](/makes/ford/e-350/2017/recalls.md). Built 2017\-06\-01 to 2018\-12\-31.
- [2018 FORD E\-350](/makes/ford/e-350/2018/recalls.md). Built 2017\-06\-01 to 2018\-12\-31.
- [2017 FORD E\-450](/makes/ford/e-450/2017/recalls.md). Built 2017\-06\-01 to 2018\-12\-31.
- [2018 FORD E\-450](/makes/ford/e-450/2018/recalls.md). Built 2017\-06\-01 to 2018\-12\-31.

## Bulletins for the same vehicles and component

A bulletin is the manufacturer's note to its dealers. It is not part of this recall.

- [SSM 52476](/bulletins/10254138.md), 2024-05-03, Service bulletin
- [SAN\-Vol1 I1](/bulletins/10240743.md), 2023-08-16, Service bulletin
- [SSM 47850](/bulletins/10159489.md), 2019-05-07, Service bulletin
- [SSM 47009](/bulletins/10138524.md), 2018-05-29, Service bulletin
- [17B08\-1](/bulletins/10117902.md), 2017-09-20, Service bulletin
- [SSM 46450](/bulletins/10099458.md), 2017-05-17, Service bulletin

## Check a VIN

- [NHTSA recall lookup by VIN, United States](https://www.nhtsa.gov/recalls)
- [Transport Canada recall search, Canada](https://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search-recherche/menu.aspx?lang=eng)

JSON: [/v1/recalls/nhtsa/19V466000](/v1/recalls/nhtsa/19V466000)

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