# NHTSA recall 19V447000

A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.

- Published by: NHTSA \(United States\)
- Campaign number: 19V447000
- Manufacturer's number: V69
- Manufacturer: Chrysler \(FCA US LLC\)
- Reported: 2019\-06\-13
- Owners notified: 2019\-08\-08
- Component: POWER TRAIN:AUTOMATIC TRANSMISSION
- Units potentially affected: 81615

## What is wrong

Chrysler \(FCA US LLC\) is recalling certain 2014 Jeep Cherokee vehicles equipped with 3.2L engines.  In the event that a clutch becomes stuck in the transmission, the transmission software may shift the transmission to neutral.


## What can happen

An unexpected shift to neutral would result in a loss of drive, increasing the risk of crash.


## The remedy

Chrysler will notify owners, and dealers will update the transmission software, free of charge.  The recall began August 8, 2019.  Owners may contact Chrysler customer service at 1\-800\-853\-1403.  Chrysler's number for this recall is V69.


## Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1\-888\-327\-4236 \(TTY 1\-800\-424\-9153\), or go to www.safercar.gov.


## Remedy progress the manufacturer reported

- Report: Quarterly report 6, for 2020 quarter 4
- Filed with NHTSA: 2021\-01\-19
- Vehicles in the campaign: 81615
- Reported remedied: 59856 \(73%\)
- Reported unreachable: 1449
- Reported removed: 2699

These are the manufacturer's totals for the whole campaign at the end of 2020 quarter 4, as filed with NHTSA. They do not say whether one vehicle has been remedied: check the VIN with the official lookups. The reports are from data as of 2026\-10\-19.

## Vehicles this campaign lists

- [2014 JEEP CHEROKEE](/makes/jeep/cherokee/2014/recalls.md). Built 2013\-02\-27 to 2014\-07\-11.

## Bulletins for the same vehicles and component

A bulletin is the manufacturer's note to its dealers. It is not part of this recall.

- [S2325000007](/bulletins/10248564.md), 2024-01-08, Service bulletin
- [S2325000007](/bulletins/10244403.md), 2023-10-30, Service bulletin
- [1806014\-1](/bulletins/10232018.md), 2023-02-21, Service bulletin
- [2101814](/bulletins/10229842.md), 2023-01-17, Service bulletin
- [V51](/bulletins/10228020.md), 2022-12-19, Service bulletin
- [2101616](/bulletins/10224669.md), 2022-10-24, Service bulletin
- [74595](/bulletins/10223471.md), 2022-10-17, Service bulletin
- [1803114](/bulletins/10220998.md), 2022-09-26, Service bulletin
- [W84](/bulletins/10220584.md), 2022-09-26, Service bulletin
- [18\-031\-14](/bulletins/10218815.md), 2022-08-29, Service bulletin

## Check a VIN

- [NHTSA recall lookup by VIN, United States](https://www.nhtsa.gov/recalls)
- [Transport Canada recall search, Canada](https://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search-recherche/menu.aspx?lang=eng)

JSON: [/v1/recalls/nhtsa/19V447000](/v1/recalls/nhtsa/19V447000)

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