# NHTSA recall 19V434000

A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.

- Published by: NHTSA \(United States\)
- Campaign number: 19V434000
- Manufacturer's number: 93E8
- Manufacturer: Volkswagen Group of America, Inc.
- Reported: 2019\-06\-10
- Owners notified: 2019\-09\-06
- Component: ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
- Units potentially affected: 1646

## What is wrong

Volkswagen Group of America, Inc. \(Audi\) is recalling certain 2019 Audi e\-tron vehicles.  Moisture can enter the high\-voltage battery system through a faulty seal on the charging socket.


## What can happen

Moisture in the high\-voltage system can cause a short\-circuit, increasing the risk of fire. If warning lights appear along with the message "Electrical system: fault," immediately stop driving the vehicle, park outdoors away from structures, do not charge the vehicle, and contact Audi Roadside Assistance at 1\-800\-411\-9988 to have the vehicle towed.


## The remedy

Audi will notify owners, and dealers will install a new seal and, as necessary, replace the affected system components, free of charge.  The recall began September 6, 2019.  Owners may contact Audi's customer service at 1\-800\-253\-2834.  Audi's number for this recall is 93E8.


## Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1\-888\-327\-4236 \(TTY 1\-800\-424\-9153\), or go to www.safercar.gov.


## Remedy progress the manufacturer reported

- Report: Quarterly report 6, for 2020 quarter 4
- Filed with NHTSA: 2021\-01\-29
- Vehicles in the campaign: 1646
- Reported remedied: 1607 \(97%\)
- Reported unreachable: 0
- Reported removed: 0

These are the manufacturer's totals for the whole campaign at the end of 2020 quarter 4, as filed with NHTSA. They do not say whether one vehicle has been remedied: check the VIN with the official lookups. The reports are from data as of 2026\-10\-19.

## Vehicles this campaign lists

- [2019 AUDI E\-TRON](/makes/audi/e-tron/2019/recalls.md). Built 2018\-07\-16 to 2019\-05\-10.

## Bulletins for the same vehicles and component

A bulletin is the manufacturer's note to its dealers. It is not part of this recall.

- [A1924552061918\_6](/bulletins/10251621.md), 2024-04-04, Service bulletin
- [A9324402072986\_1](/bulletins/10250571.md), 2024-03-06, Service bulletin

## Check a VIN

- [NHTSA recall lookup by VIN, United States](https://www.nhtsa.gov/recalls)
- [Transport Canada recall search, Canada](https://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search-recherche/menu.aspx?lang=eng)

JSON: [/v1/recalls/nhtsa/19V434000](/v1/recalls/nhtsa/19V434000)

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