# NHTSA recall 19V428000

A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.

- Published by: NHTSA \(United States\)
- Campaign number: 19V428000
- Manufacturer: Unicell Body Company Inc.
- Reported: 2019\-06\-11
- Owners notified: 2019\-05\-09
- Component: EQUIPMENT
- Units potentially affected: 325

## What is wrong

Unicell Body Company Inc. \(Unicell\) is recalling certain 2017\-2019 Chevrolet Express and GMC Savanna, 2018\-2019 Hino 155, Ford Econoline and Transit and Isuzu NPR, and 2018 Ram ProMaster\-based vehicles equipped with ASA Electronics Voyager monitors used to display the back\-up camera image.  The affected monitors may revert back to the factory default settings which may cause the camera image to be reversed.


## What can happen

The driver may inadvertently turn the wrong direction to avoid an object behind the vehicle, increasing the risk of a crash.


## The remedy

Unicell will work with ASA Electronics to notify owners and offer a remedy, free of charge.  The recall began May 9, 2019.  Owners may contact ASA Electronics customer service 1\-800\-384\-4400 or Unicell at 1\-716\-853\-8628.


## Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1\-888\-327\-4236 \(TTY 1\-800\-424\-9153\), or go to www.safercar.gov.


## Remedy progress the manufacturer reported

- Report: Quarterly report 8, for 2021 quarter 1
- Filed with NHTSA: 2021\-02\-01
- Vehicles in the campaign: 325
- Reported remedied: 39 \(12%\)
- Reported unreachable: 0
- Reported removed: 0

These are the manufacturer's totals for the whole campaign at the end of 2021 quarter 1, as filed with NHTSA. They do not say whether one vehicle has been remedied: check the VIN with the official lookups. The reports are from data as of 2026\-10\-19.

## Vehicles this campaign lists

- [2017 CHEVROLET EXPRESS](/makes/chevrolet/express/2017/recalls.md). Built 2017\-10\-05 to 2019\-01\-08.
- [2018 CHEVROLET EXPRESS](/makes/chevrolet/express/2018/recalls.md). Built 2017\-10\-05 to 2019\-01\-08.
- [2019 CHEVROLET EXPRESS](/makes/chevrolet/express/2019/recalls.md). Built 2017\-10\-05 to 2019\-01\-08.
- 2018 FORD ECONOLINE. Built 2017\-11\-15 to 2019\-01\-21.
- 2019 FORD ECONOLINE. Built 2017\-11\-15 to 2019\-01\-21.
- [2017 GMC SAVANA](/makes/gmc/savana/2017/recalls.md). Built 2017\-10\-20 to 2018\-11\-13.
- [2018 GMC SAVANA](/makes/gmc/savana/2018/recalls.md). Built 2017\-10\-20 to 2018\-11\-13.
- [2019 GMC SAVANA](/makes/gmc/savana/2019/recalls.md). Built 2017\-10\-20 to 2018\-11\-13.
- 2018 HINO 155. Built 2018\-08\-14 to 2018\-08\-14.
- 2019 HINO 155. Built 2018\-08\-14 to 2018\-10\-10.
- [2018 ISUZU NPR](/makes/isuzu/npr/2018/recalls.md). Built 2017\-10\-30 to 2018\-10\-29.
- [2019 ISUZU NPR](/makes/isuzu/npr/2019/recalls.md). Built 2017\-10\-30 to 2018\-10\-29.
- 2018 RAM PROMASTER. Built 2018\-05\-17 to 2018\-05\-17.

## Bulletins for the same vehicles and component

A bulletin is the manufacturer's note to its dealers. It is not part of this recall.

- [20\-NA\-132](/bulletins/10253527.md), 2024-04-23, Service bulletin
- [17\-NA\-052](/bulletins/10253526.md), 2024-04-23, Service bulletin
- [20\-NA\-132](/bulletins/10252774.md), 2024-04-05, Service bulletin
- [23\-NA\-103](/bulletins/10252126.md), 2024-03-29, Service bulletin
- [11\-00\-89\-005X](/bulletins/10251889.md), 2024-03-19, Service bulletin
- [07\-00\-89\-037S](/bulletins/10251888.md), 2024-03-19, Service bulletin
- [24\-NA\-040](/bulletins/10251635.md), 2024-03-15, Service bulletin
- [PIT6122](/bulletins/10250006.md), 2024-02-12, Service bulletin
- [PIP5601B](/bulletins/10249980.md), 2024-02-12, Service bulletin
- [18\-NA\-099](/bulletins/10249590.md), 2024-02-02, Service bulletin

## Check a VIN

- [NHTSA recall lookup by VIN, United States](https://www.nhtsa.gov/recalls)
- [Transport Canada recall search, Canada](https://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search-recherche/menu.aspx?lang=eng)

JSON: [/v1/recalls/nhtsa/19V428000](/v1/recalls/nhtsa/19V428000)

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