# NHTSA recall 19V404000

A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.

- Published by: NHTSA \(United States\)
- Campaign number: 19V404000
- Manufacturer's number: WUG\-92
- Manufacturer: Subaru of America, Inc.
- Reported: 2019\-05\-30
- Owners notified: 2019\-06\-11
- Component: VISIBILITY:GLASS, SIDE/REAR; VISIBILITY
- Units potentially affected: 256

## What is wrong

Subaru of America, Inc. \(Subaru\) is recalling certain 2019 Crosstrek vehicles.  The driver's side rear\-door window glass may be improperly tempered.  As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard \(FMVSS\) number 205, "Glazing Materials."


## What can happen

Improperly tempered glass can shatter into large pieces, increasing the risk of injury.


## The remedy

Subaru will notify owners, and dealers will replace the driver's side rear\-door window glass, free of charge.  The recall began June 11, 2019.  Owners may contact Subaru customer service at 1\-844\-373\-6614.  Subaru's number for this recall is WUG\-92.


## Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1\-888\-327\-4236 \(TTY 1\-800\-424\-9153\), or go to www.safercar.gov.


## Remedy progress the manufacturer reported

- Report: Quarterly report 6, for 2020 quarter 3
- Filed with NHTSA: 2020\-10\-15
- Vehicles in the campaign: 256
- Reported remedied: 212 \(82%\)
- Reported unreachable: 0
- Reported removed: 0

These are the manufacturer's totals for the whole campaign at the end of 2020 quarter 3, as filed with NHTSA. They do not say whether one vehicle has been remedied: check the VIN with the official lookups. The reports are from data as of 2026\-10\-19.

## Vehicles this campaign lists

- [2019 SUBARU CROSSTREK](/makes/subaru/crosstrek/2019/recalls.md). Built 2018\-07\-11 to 2018\-07\-16.

## Bulletins for the same vehicles and component

A bulletin is the manufacturer's note to its dealers. It is not part of this recall.

- [12\-311\-21](/bulletins/10188199.md), 2021-03-04, Service bulletin
- [07\-184\-20R](/bulletins/10188179.md), 2021-03-04, Service bulletin
- [WUG\-92](/bulletins/10162996.md), 2019-07-22, Service bulletin
- [WUG\-92 Subarunet](/bulletins/10161834.md), 2019-07-01, Service bulletin

## Check a VIN

- [NHTSA recall lookup by VIN, United States](https://www.nhtsa.gov/recalls)
- [Transport Canada recall search, Canada](https://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search-recherche/menu.aspx?lang=eng)

JSON: [/v1/recalls/nhtsa/19V404000](/v1/recalls/nhtsa/19V404000)

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