# NHTSA recall 19V401000 A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups. - Published by: NHTSA \(United States\) - Campaign number: 19V401000 - Manufacturer: VCI Emergency Vehicle Specialists - Reported: 2019\-05\-29 - Owners notified: 2019\-05\-09 - Component: EQUIPMENT - Units potentially affected: 22 ## What is wrong VCI Emergency Vehicle Specialists \(VCI\) is recalling certain 2017\-2018 Ford F\-550, 2014 E\-350 and E\-450, 2015 F\-250 and F\-450, 2016 E\-450, 2017 E\-350, F\-450 and E\-450, 2018 F\-350, 2010 E\-450, 2005\-2006 E\-450, 2009 E\-450 and Chevrolet C4500\-based Type I and Type III ambulances equipped with ASA Electronics Voyager monitors used to display the back\-up camera image. The monitors may unexpectedly revert back to the factory default settings which may cause the camera image to be reversed. ## What can happen The driver may inadvertently turn the wrong direction to avoid an object behind the vehicle, increasing the risk of a crash. ## The remedy VCI Emergency Vehicle Specialists will work with ASA to notify the owners, and remedy the displays, free of charge. The recall began May 9, 2019. Owners may contact ASA Electronics at 1\-800\-384\-4400. ## Notes Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1\-888\-327\-4236 \(TTY 1\-800\-424\-9153\), or go to www.safercar.gov. ## Remedy progress the manufacturer reported - Report: Quarterly report 1, for 2019 quarter 2 - Filed with NHTSA: 2019\-10\-28 - Vehicles in the campaign: 22 - Reported remedied: 0 \(0%\) - Reported unreachable: 0 - Reported removed: 0 These are the manufacturer's totals for the whole campaign at the end of 2019 quarter 2, as filed with NHTSA. They do not say whether one vehicle has been remedied: check the VIN with the official lookups. The reports are from data as of 2026\-10\-19. ## Vehicles this campaign lists - 2009 CHEVROLET C4500. Built 2017\-05\-01 to 2018\-12\-13. - [2014 FORD E\-350](/makes/ford/e-350/2014/recalls.md). Built 2017\-05\-01 to 2018\-12\-13. - [2017 FORD E\-350](/makes/ford/e-350/2017/recalls.md). Built 2017\-05\-01 to 2018\-12\-13. - [2005 FORD E\-450](/makes/ford/e-450/2005/recalls.md). Built 2017\-05\-01 to 2018\-12\-13. - [2006 FORD E\-450](/makes/ford/e-450/2006/recalls.md). Built 2017\-05\-01 to 2018\-12\-13. - [2009 FORD E\-450](/makes/ford/e-450/2009/recalls.md). Built 2017\-05\-01 to 2018\-12\-13. - [2010 FORD E\-450](/makes/ford/e-450/2010/recalls.md). Built 2017\-05\-01 to 2018\-12\-13. - [2014 FORD E\-450](/makes/ford/e-450/2014/recalls.md). Built 2017\-05\-01 to 2018\-12\-13. - [2016 FORD E\-450](/makes/ford/e-450/2016/recalls.md). Built 2017\-05\-01 to 2018\-12\-13. - [2015 FORD F\-450](/makes/ford/f-450/2015/recalls.md). Built 2017\-05\-01 to 2018\-12\-13. - [2017 FORD F\-450](/makes/ford/f-450/2017/recalls.md). Built 2017\-05\-01 to 2018\-12\-13. - [2017 FORD F\-550](/makes/ford/f-550/2017/recalls.md). Built 2017\-05\-01 to 2018\-12\-13. - [2018 FORD F\-550](/makes/ford/f-550/2018/recalls.md). Built 2017\-05\-01 to 2018\-12\-13. - 2015 FORD redundant F\-250. Built 2017\-05\-01 to 2018\-12\-13. - 2018 FORD redundant F\-350. Built 2017\-05\-01 to 2018\-12\-13. ## Bulletins for the same vehicles and component A bulletin is the manufacturer's note to its dealers. It is not part of this recall. - [SSM 52476](/bulletins/10254138.md), 2024-05-03, Service bulletin - [22M03 S1](/bulletins/10253963.md), 2024-05-02, Service bulletin - [SSM 51947](/bulletins/10243652.md), 2023-10-06, Service bulletin - [SSM 51937](/bulletins/10243609.md), 2023-10-05, Service bulletin - [SAN\-Vol1 I1](/bulletins/10240743.md), 2023-08-16, Service bulletin - [SSM 51829](/bulletins/10240719.md), 2023-08-14, Service bulletin - [22M03](/bulletins/10238875.md), 2023-07-07, Service bulletin - [20N04 S2](/bulletins/10237442.md), 2023-06-06, Service bulletin - [TSB 23\-2115](/bulletins/10234593.md), 2023-05-04, Service bulletin - [SSM 51265](/bulletins/10228881.md), 2023-01-06, Service bulletin ## Check a VIN - [NHTSA recall lookup by VIN, United States](https://www.nhtsa.gov/recalls) - [Transport Canada recall search, Canada](https://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search-recherche/menu.aspx?lang=eng) JSON: [/v1/recalls/nhtsa/19V401000](/v1/recalls/nhtsa/19V401000) [Report an error on this page](https://github.com/wenmar-pro/wenmar-open/issues/new?template=data_correction.yml&title=Data%20correction%3A%20NHTSA%20recall%2019V401000&page=https%3A%2F%2Fopen.wenmarpro.com%2Frecalls%2Fnhtsa%2F19V401000&vehicle=NHTSA%20recall%2019V401000)