# NHTSA recall 19V398000

A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.

- Published by: NHTSA \(United States\)
- Campaign number: 19V398000
- Manufacturer's number: 19\-E\-099 Part 573
- Manufacturer: LGE Coachworks Inc.
- Reported: 2019\-05\-29
- Owners notified: 2019\-05\-09
- Component: EQUIPMENT
- Units potentially affected: 13

## What is wrong

LGE Coachworks, Inc. \(LGE Coachworks\) is recalling certain 2018\-2019 Ford E\-450, F\-550, and Freightliner M2\-based vehicles equipped with ASA Electronics Voyager back\-up camera displays.  The displays may unexpectedly revert back to the factory default settings which may cause the camera image to be reversed.


## What can happen

The driver may inadvertently turn the wrong direction to avoid an object behind the vehicle, increasing the risk of a crash.


## The remedy

ASA will notify LGE Coachworks owners, and dealers will replace the displays, free of charge.  The recall began May 9, 2019.  Owners may contact ASA customer service at 1\-800\-384\-4400 or LGE Coachworks at 1\-800\-209\-3985.


## Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1\-888\-327\-4236 \(TTY 1\-800\-424\-9153\), or go to www.safercar.gov.


## Remedy progress the manufacturer reported

- Report: Quarterly report 1, for 2019 quarter 2
- Filed with NHTSA: 2019\-09\-30
- Vehicles in the campaign: 13
- Reported remedied: 13 \(100%\)
- Reported unreachable: 0
- Reported removed: 0

These are the manufacturer's totals for the whole campaign at the end of 2019 quarter 2, as filed with NHTSA. They do not say whether one vehicle has been remedied: check the VIN with the official lookups. The reports are from data as of 2026\-10\-19.

## Vehicles this campaign lists

- [2018 FORD F\-450](/makes/ford/f-450/2018/recalls.md). Built 2018\-01\-01 to 2019\-05\-15.
- [2019 FORD F\-450](/makes/ford/f-450/2019/recalls.md). Built 2018\-01\-01 to 2019\-05\-15.
- [2018 FORD F\-550](/makes/ford/f-550/2018/recalls.md). Built 2018\-01\-01 to 2019\-05\-15.
- [2019 FORD F\-550](/makes/ford/f-550/2019/recalls.md). Built 2018\-01\-01 to 2019\-05\-15.
- 2018 FREIGHTLINER BUSINESS CLASS M2. Built 2018\-01\-01 to 2019\-05\-15.
- 2019 FREIGHTLINER BUSINESS CLASS M2. Built 2018\-01\-01 to 2019\-05\-15.

## Bulletins for the same vehicles and component

A bulletin is the manufacturer's note to its dealers. It is not part of this recall.

- [SSM 52476](/bulletins/10254138.md), 2024-05-03, Service bulletin
- [22M03 S1](/bulletins/10253963.md), 2024-05-02, Service bulletin
- [SSM 51947](/bulletins/10243652.md), 2023-10-06, Service bulletin
- [SSM 51937](/bulletins/10243609.md), 2023-10-05, Service bulletin
- [SAN\-Vol1 I1](/bulletins/10240743.md), 2023-08-16, Service bulletin
- [SSM 51829](/bulletins/10240719.md), 2023-08-14, Service bulletin
- [22M03](/bulletins/10238875.md), 2023-07-07, Service bulletin
- [20N04 S2](/bulletins/10237442.md), 2023-06-06, Service bulletin
- [TSB 23\-2115](/bulletins/10234593.md), 2023-05-04, Service bulletin
- [SSM 51265](/bulletins/10228881.md), 2023-01-06, Service bulletin

## Check a VIN

- [NHTSA recall lookup by VIN, United States](https://www.nhtsa.gov/recalls)
- [Transport Canada recall search, Canada](https://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search-recherche/menu.aspx?lang=eng)

JSON: [/v1/recalls/nhtsa/19V398000](/v1/recalls/nhtsa/19V398000)

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