# NHTSA recall 19V392000

A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.

- Published by: NHTSA \(United States\)
- Campaign number: 19V392000
- Manufacturer's number: N335
- Manufacturer: Jaguar Land Rover North America, LLC
- Reported: 2019\-05\-24
- Owners notified: 2019\-07\-18
- Component: LATCHES/LOCKS/LINKAGES:DOORS:LATCH
- Units potentially affected: 65385

## What is wrong

Jaguar Land Rover North America, LLC  \(Land Rover\) is recalling certain 2013\-2016 Ranger Rover and 2014\-2016 Range Rover Sport vehicles.  Due to a problem with the Keyless Vehicle Latching System \(KV Latch\), the doors may appear to be closed but may be unlatched.


## What can happen

The unlatched door may open while the vehicle is in motion, increasing the risk of a crash.


## The remedy

Land Rover will notify owners, and dealers will inspect for any issues with the KV system, disabling the KV mechanisms if necessary, and update the KV Latch software, free of charge.  The recall began July 18, 2019.  Owners may contact Land Rover customer service at 1\-800\-637\-6837.  Land Rover's number for this recall is N335.  Note: Vehicles in this recall were previously recalled under recall number 15V\-385 and need to be remedied again.


## Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1\-888\-327\-4236 \(TTY 1\-800\-424\-9153\), or go to www.safercar.gov.


## Remedy progress the manufacturer reported

- Report: Quarterly report 6, for 2020 quarter 4
- Filed with NHTSA: 2021\-01\-29
- Vehicles in the campaign: 65385
- Reported remedied: 29015 \(44%\)
- Reported unreachable: 9778
- Reported removed: 0

These are the manufacturer's totals for the whole campaign at the end of 2020 quarter 4, as filed with NHTSA. They do not say whether one vehicle has been remedied: check the VIN with the official lookups. The reports are from data as of 2026\-10\-19.

## Vehicles this campaign lists

- [2013 LAND ROVER RANGE ROVER](/makes/land-rover/range-rover/2013/recalls.md). Built 2012\-05\-09 to 2015\-03\-05.
- [2014 LAND ROVER RANGE ROVER](/makes/land-rover/range-rover/2014/recalls.md). Built 2012\-05\-09 to 2015\-03\-05.
- [2015 LAND ROVER RANGE ROVER](/makes/land-rover/range-rover/2015/recalls.md). Built 2012\-05\-09 to 2015\-03\-05.
- [2016 LAND ROVER RANGE ROVER](/makes/land-rover/range-rover/2016/recalls.md). Built 2012\-05\-09 to 2015\-03\-05.
- [2014 LAND ROVER RANGE ROVER SPORT](/makes/land-rover/range-rover-sport/2014/recalls.md). Built 2012\-05\-09 to 2015\-03\-05.
- [2015 LAND ROVER RANGE ROVER SPORT](/makes/land-rover/range-rover-sport/2015/recalls.md). Built 2012\-05\-09 to 2015\-03\-05.
- [2016 LAND ROVER RANGE ROVER SPORT](/makes/land-rover/range-rover-sport/2016/recalls.md). Built 2012\-05\-09 to 2015\-03\-05.

## Investigated as EA18004

This recall followed 1 NHTSA investigation. An investigation is NHTSA looking into a possible defect. It is not a finding that a defect exists, and it does not say that any one vehicle is affected.

- EA18004: Engineering analysis, opened 2018\-07\-02, closed 2019\-10\-17. Door latch failure. LATCHES/LOCKS/LINKAGES:DOORS:LATCH; LATCHES/LOCKS/LINKAGES.

From NHTSA's investigation file, as of 2026-10-19. JSON: [/v1/recalls/nhtsa/19V392000/investigations](/v1/recalls/nhtsa/19V392000/investigations)

## Bulletins for the same vehicles and component

A bulletin is the manufacturer's note to its dealers. It is not part of this recall.

- [SSM76009](/bulletins/10239034.md), 2023-07-11, Service bulletin
- [SFCC\_JUN2023\_46](/bulletins/10239018.md), 2023-07-10, Service bulletin
- [SSM63857](/bulletins/10206480.md), 2022-01-18, Service bulletin
- [LTB00876NAS1](/bulletins/10204847.md), 2021-12-13, Service bulletin
- [SSM73972](/bulletins/10148498.md), 2018-11-13, Service bulletin
- [SSM73972](/bulletins/10145869.md), 2018-10-15, Service bulletin
- [SSM73972](/bulletins/10144567.md), 2018-09-17, Service bulletin
- [SSM73296](/bulletins/10106418.md), 2017-06-14, Service bulletin
- [SGI16\-09](/bulletins/10106143.md), 2017-06-13, Service bulletin
- [Q570 UPS0616\-1BN](/bulletins/10106132.md), 2017-06-13, Service bulletin

## Check a VIN

- [NHTSA recall lookup by VIN, United States](https://www.nhtsa.gov/recalls)
- [Transport Canada recall search, Canada](https://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search-recherche/menu.aspx?lang=eng)

JSON: [/v1/recalls/nhtsa/19V392000](/v1/recalls/nhtsa/19V392000)

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