NHTSA recall 19V389000
A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.
| Published by | NHTSA (United States) |
|---|---|
| Campaign number | 19V389000 |
| Manufacturer's number | 94L9 |
| Manufacturer | Volkswagen Group of America, Inc. |
| Reported | 2019-05-22 |
| Owners notified | 2019-07-16 |
| Component | EXTERIOR LIGHTING:HEADLIGHTS |
| Units potentially affected | 662185 |
| Report | Quarterly report 6, for 2020 quarter 4 |
|---|---|
| Filed with NHTSA | 2021-01-29 |
| Vehicles in the campaign | 662185 |
| Reported remedied | 443050 (66%) |
| Reported unreachable | 10565 |
| Reported removed | 18209 |
These are the manufacturer's totals for the whole campaign at the end of 2020 quarter 4, as filed with NHTSA. They do not say whether one vehicle has been remedied: check the VIN with the official lookups. The reports are from data as of 2026-10-19.
What is wrong
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2012-2020 Volkswagen Passat and 2018-2019 Atlas vehicles. The blocking cap disabling the adjustment of the headlight's horizontal aim may not have been installed. As such, these vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
What can happen
Without the blocking cap, the headlight aim can be adjusted out of specification, reducing visibility and increasing the risk of a crash.
The remedy
Volkswagen will notify owners, and dealers will inspect and, as necessary, block the headlight horizontal adjustment, free of charge. The recall began July 16, 2019. Owners may contact Volkswagen customer service at 1-800-253-2834. Volkswagen's number for this recall is 94L9.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
| 2018 VOLKSWAGEN ATLAS | Built 2016-11-17 to 2019-02-12. |
|---|---|
| 2019 VOLKSWAGEN ATLAS | Built 2016-11-17 to 2019-02-12. |
| 2012 VOLKSWAGEN PASSAT | Built 2010-12-23 to 2015-10-02. |
| 2013 VOLKSWAGEN PASSAT | Built 2010-12-23 to 2015-10-02. |
| 2014 VOLKSWAGEN PASSAT | Built 2010-12-23 to 2015-10-02. |
| 2015 VOLKSWAGEN PASSAT | Built 2010-12-23 to 2015-10-02. |
| 2016 VOLKSWAGEN PASSAT | Built 2015-04-20 to 2019-01-14. |
| 2017 VOLKSWAGEN PASSAT | Built 2015-04-20 to 2019-01-14. |
| 2018 VOLKSWAGEN PASSAT | Built 2015-04-20 to 2019-01-14. |
| 2019 VOLKSWAGEN PASSAT | Built 2015-04-20 to 2019-01-14. |
| 2020 VOLKSWAGEN PASSAT | Built 2018-10-17 to 2018-12-19. |
A vehicle with no link is not in this site's catalog, which covers cars, multipurpose vehicles and trucks by model year. The campaign is from data as of 2026-10-19.
Bulletins for the same vehicles and component
| 941403 | 2024-04-15. Service bulletin. Exterior Lights, Moisture Accumulation |
|---|---|
| 941402 | 2024-04-15. Service bulletin. Exterior Lights, Moisture Accumulation |
| 941401 | 2024-04-15. Service bulletin. Exterior Lights, Moisture Accumulation |
| Edition70 | 2023-10-02. Service bulletin. VW Elsa Newsletter |
| VIN4APIN20200508 | 2020-06-04. Service bulletin. Customer states MIL-on with P0496 Customer states MIL-on with P2440 Customer states MIL-on with U0284 Customer states MIL-on with P02CC, P02CE, P02D0, P02D2, P02D4, and P02D6 P02D7 Customer states oil leak from the engine Customer states MIL-on, HPFP mounting bolts loose/broken No crank, no start Customer states both headlights are cracked |
| VIN4APIN20200514 | 2020-06-04. Service bulletin. Customer states MIL-on with P0496 Customer states MIL-on with P2440 Customer states MIL-on with U0284 Customer states MIL-on with P02CC, P02CE, P02D0, P02D2, P02D4, and P02D6 P02D7 Customer states oil leak from the engine Customer states MIL-on, HPFP mounting bolts loose/broken No crank, no start Customer states both headlights are cracked |
| V941402 2011521 | 2017-12-05. Service bulletin. Technical Bulletin (Exterior Lights, Moisture Accumulation): Exterior light assemblies (headlights, taillights, fog lights, turn signals) are vented and may collect moisture on their inner surfaces, depending on humidity and other climatic changes. This document discusses necessary to diagnosis, and potential remedy of the issue. |
A bulletin is the manufacturer's note to its dealers. It is not part of this recall.