# NHTSA recall 19V387000

A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.

- Published by: NHTSA \(United States\)
- Campaign number: 19V387000
- Manufacturer's number: N192218960
- Manufacturer: General Motors LLC
- Reported: 2019\-05\-23
- Owners notified: 2019\-07\-05
- Component: VISIBILITY:GLASS, SIDE/REAR
- Units potentially affected: 1159

## What is wrong

General Motors LLC \(GM\) is recalling certain 2016\-2019 Chevrolet Express and GMC Savana vehicles.  One or both of the rear\-quarter windows may be tempered glass instead of laminated glass.  As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard \(FMVSS\) number 226, "Ejection Mitigation."


## What can happen

Tempered glass increases the risk of injury in the event of a side impact or rollover crash.


## The remedy

GM will notify owners, and dealers will replace the tempered glass windows with laminated glass windows, as necessary, free of charge.  The recall began July 5, 2019.  Owners may contact GM customer service at 1\-586\-596\-1733.  GM's number for this recall is N192218960.


## Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1\-888\-327\-4236 \(TTY 1\-800\-424\-9153\), or go to www.safercar.gov.


## Remedy progress the manufacturer reported

- Report: Quarterly report 6, for 2020 quarter 4
- Filed with NHTSA: 2021\-01\-19
- Vehicles in the campaign: 1159
- Reported remedied: 806 \(69%\)
- Reported unreachable: 14
- Reported removed: 2

These are the manufacturer's totals for the whole campaign at the end of 2020 quarter 4, as filed with NHTSA. They do not say whether one vehicle has been remedied: check the VIN with the official lookups. The reports are from data as of 2026\-10\-19.

## Vehicles this campaign lists

- [2016 CHEVROLET EXPRESS](/makes/chevrolet/express/2016/recalls.md). Built 2015\-07\-31 to 2019\-03\-29.
- [2017 CHEVROLET EXPRESS](/makes/chevrolet/express/2017/recalls.md). Built 2015\-07\-31 to 2019\-03\-29.
- [2018 CHEVROLET EXPRESS](/makes/chevrolet/express/2018/recalls.md). Built 2015\-07\-31 to 2019\-03\-29.
- [2019 CHEVROLET EXPRESS](/makes/chevrolet/express/2019/recalls.md). Built 2015\-07\-31 to 2019\-03\-29.
- [2016 GMC SAVANA](/makes/gmc/savana/2016/recalls.md). Built 2015\-08\-11 to 2019\-04\-02.
- [2017 GMC SAVANA](/makes/gmc/savana/2017/recalls.md). Built 2015\-08\-11 to 2019\-04\-02.
- [2018 GMC SAVANA](/makes/gmc/savana/2018/recalls.md). Built 2015\-08\-11 to 2019\-04\-02.
- [2019 GMC SAVANA](/makes/gmc/savana/2019/recalls.md). Built 2015\-08\-11 to 2019\-04\-02.

## Bulletins for the same vehicles and component

A bulletin is the manufacturer's note to its dealers. It is not part of this recall.

- [21\-NA\-043](/bulletins/11014230.md), 2025-02-12, Service bulletin
- [PI0754G](/bulletins/11006511.md), 2024-08-17, Service bulletin
- [PIT5099G](/bulletins/10247780.md), 2023-12-26, Service bulletin
- [PI0754F](/bulletins/10232283.md), 2023-03-03, Service bulletin
- [PIP5540J](/bulletins/10230697.md), 2023-01-30, Service bulletin
- [PIC5260F](/bulletins/10216372.md), 2022-07-25, Service bulletin
- [PIT5099F](/bulletins/10216361.md), 2022-07-25, Service bulletin
- [12\-01\-37\-001F](/bulletins/10215643.md), 2022-07-12, Service bulletin
- [PIC5260E](/bulletins/10211770.md), 2022-05-16, Service bulletin
- [21NA152](/bulletins/10200149.md), 2021-08-09, Service bulletin

## Check a VIN

- [NHTSA recall lookup by VIN, United States](https://www.nhtsa.gov/recalls)
- [Transport Canada recall search, Canada](https://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search-recherche/menu.aspx?lang=eng)

JSON: [/v1/recalls/nhtsa/19V387000](/v1/recalls/nhtsa/19V387000)

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