# NHTSA recall 19V348000

A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.

- Published by: NHTSA \(United States\)
- Campaign number: 19V348000
- Manufacturer's number: V53
- Manufacturer: Chrysler \(FCA US LLC\)
- Reported: 2019\-05\-09
- Owners notified: 2019\-05\-24
- Component: ELECTRICAL SYSTEM:12V/24V/48V BATTERY
- Units potentially affected: 198731

## What is wrong

Chrysler \(FCA US LLC\) is recalling certain 2017\-2019 Pacifica vehicles equipped with engine stop/start systems.  A loose battery ground connection may result in an intermittent loss of power steering assist and/or a stall.


## What can happen

A loss of power steering assist or a stall can increase the risk of crash.


## The remedy

Chrysler will notify owners, and dealers will inspect the battery ground surfaces, clean the contact surfaces as needed, and properly reassemble the ground connection, free of charge.  The recall began May 24, 2019.  Owners may contact Chrysler customer service at 1\-800\-853\-1403.  FCA US' number for this recall is V53.


## Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1\-888\-327\-4236 \(TTY 1\-800\-424\-9153\), or go to www.safercar.gov.


## Remedy progress the manufacturer reported

- Report: Quarterly report 6, for 2020 quarter 3
- Filed with NHTSA: 2020\-10\-21
- Vehicles in the campaign: 198731
- Reported remedied: 171465 \(86%\)
- Reported unreachable: 1152
- Reported removed: 1187

These are the manufacturer's totals for the whole campaign at the end of 2020 quarter 3, as filed with NHTSA. They do not say whether one vehicle has been remedied: check the VIN with the official lookups. The reports are from data as of 2026\-10\-19.

## Vehicles this campaign lists

- [2017 CHRYSLER PACIFICA](/makes/chrysler/pacifica/2017/recalls.md). Built 2016\-10\-11 to 2018\-11\-20.
- [2018 CHRYSLER PACIFICA](/makes/chrysler/pacifica/2018/recalls.md). Built 2016\-10\-11 to 2018\-11\-20.
- [2019 CHRYSLER PACIFICA](/makes/chrysler/pacifica/2019/recalls.md). Built 2016\-10\-11 to 2018\-11\-20.

## Bulletins for the same vehicles and component

A bulletin is the manufacturer's note to its dealers. It is not part of this recall.

- [S1408000384](/bulletins/10251783.md), 2024-03-18, Service bulletin
- [S1708000118](/bulletins/10229041.md), 2023-01-09, Service bulletin
- [67567](/bulletins/10221851.md), 2022-09-26, Service bulletin
- [9004364](/bulletins/10221099.md), 2022-09-26, Service bulletin
- [S1908000028 Rev.](/bulletins/10184399.md), 2020-12-21, Service bulletin
- [9003637](/bulletins/10121829.md), 2017-11-03, Service bulletin

## Check a VIN

- [NHTSA recall lookup by VIN, United States](https://www.nhtsa.gov/recalls)
- [Transport Canada recall search, Canada](https://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search-recherche/menu.aspx?lang=eng)

JSON: [/v1/recalls/nhtsa/19V348000](/v1/recalls/nhtsa/19V348000)

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