# NHTSA recall 19V290000

A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.

- Published by: NHTSA \(United States\)
- Campaign number: 19V290000
- Manufacturer's number: VS2SCHRALU
- Manufacturer: Daimler Vans USA, LLC
- Reported: 2019\-04\-10
- Owners notified: 2019\-11\-15
- Component: STEERING:ELECTRIC POWER ASSIST SYSTEM; STEERING
- Units potentially affected: 9471

## What is wrong

Daimler Vans USA, LLC  \(DVUSA\) is recalling certain 2016\-2017 Metris vehicles sold, or ever registered in Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, Washington DC, West Virginia and Wisconsin.  The aluminum bolts that attach the power steering gear assist motor to the gear housing may corrode and fracture causing a reduction or complete loss of power steering assist.


## What can happen

Loss of power steering assist would require a higher steering effort, especially at lower speeds, which may increase the risk of a crash.


## The remedy

DVUSA will notify owners, and dealers will replace the aluminum bolts with steels bolts, free of charge. DTNA issued owners an interim notification on June 3, 2019.   The recall began November 15, 2019.  Owners may contact DVUSA customer service at 1\-877\-762\-8267.  DVUSA's number for this recall is VS2SCHRALU.


## Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1\-888\-327\-4236 \(TTY 1\-800\-424\-9153\), or go to www.safercar.gov.


## Remedy progress the manufacturer reported

- Report: Quarterly report 6, for 2021 quarter 1
- Filed with NHTSA: 2021\-04\-07
- Vehicles in the campaign: 9471
- Reported remedied: 2759 \(29%\)
- Reported unreachable: 0
- Reported removed: 0

These are the manufacturer's totals for the whole campaign at the end of 2021 quarter 1, as filed with NHTSA. They do not say whether one vehicle has been remedied: check the VIN with the official lookups. The reports are from data as of 2026\-10\-19.

## Vehicles this campaign lists

- [2016 MERCEDES\-BENZ METRIS](/makes/mercedes-benz/metris/2016/recalls.md). Built 2015\-02\-02 to 2016\-08\-31.
- [2017 MERCEDES\-BENZ METRIS](/makes/mercedes-benz/metris/2017/recalls.md). Built 2015\-02\-02 to 2016\-08\-31.

## Check a VIN

- [NHTSA recall lookup by VIN, United States](https://www.nhtsa.gov/recalls)
- [Transport Canada recall search, Canada](https://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search-recherche/menu.aspx?lang=eng)

JSON: [/v1/recalls/nhtsa/19V290000](/v1/recalls/nhtsa/19V290000)

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