# NHTSA recall 19V171000

A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.

- Published by: NHTSA \(United States\)
- Campaign number: 19V171000
- Manufacturer's number: FL\-812
- Manufacturer: Daimler Trucks North America LLC
- Reported: 2019\-03\-05
- Owners notified: 2019\-04\-29
- Component: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
- Units potentially affected: 361

## What is wrong

Daimler Trucks North America LLC \(DTNA\) is recalling certain 2019 Western Star 4700 and 4900 trucks.  The vehicles are accumulating distance in kilometers, but the odometer display is labeled as being miles.  As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard \(FMVSS\) number 101, "Control and Displays."


## What can happen

The odometer failing to register the correct distance travelled could cause driver confusion, as well as possible incorrect assumptions about driver speed.  An incorrect speed assumption may increase the risk of crash.


## The remedy

DTNA will notify owners, and dealers will replace the speedometer, free of charge.  The recall began April 29, 2019.  Owners may contact DTNA customer service at 1\-800\-547\-0712.  DTNA's number for this recall is FL\-812.


## Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1\-888\-327\-4236 \(TTY 1\-800\-424\-9153\), or go to www.safercar.gov.


## Remedy progress the manufacturer reported

- Report: Quarterly report 8, for 2021 quarter 1
- Filed with NHTSA: 2021\-04\-13
- Vehicles in the campaign: 361
- Reported remedied: 285 \(78%\)
- Reported unreachable: 0
- Reported removed: 0

These are the manufacturer's totals for the whole campaign at the end of 2021 quarter 1, as filed with NHTSA. They do not say whether one vehicle has been remedied: check the VIN with the official lookups. The reports are from data as of 2026\-10\-19.

## Vehicles this campaign lists

- [2019 WESTERN STAR 4700](/makes/western-star/4700/2019/recalls.md). Built 2018\-11\-07 to 2018\-11\-26.
- [2019 WESTERN STAR 4900](/makes/western-star/4900/2019/recalls.md). Built 2018\-08\-10 to 2018\-11\-30.

## Bulletins for the same vehicles and component

A bulletin is the manufacturer's note to its dealers. It is not part of this recall.

- [FL812 Western St](/bulletins/10162261.md), 2019-07-08, Service bulletin

## Check a VIN

- [NHTSA recall lookup by VIN, United States](https://www.nhtsa.gov/recalls)
- [Transport Canada recall search, Canada](https://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search-recherche/menu.aspx?lang=eng)

JSON: [/v1/recalls/nhtsa/19V171000](/v1/recalls/nhtsa/19V171000)

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