# NHTSA recall 19V125000

A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.

- Published by: NHTSA \(United States\)
- Campaign number: 19V125000
- Manufacturer's number: 18E\-044
- Manufacturer: New England Wheels
- Reported: 2019\-02\-26
- Owners notified: 2019\-03\-18
- Component: EQUIPMENT ADAPTIVE/MOBILITY
- Units potentially affected: 3

## What is wrong

New England Wheels \(New England\) is recalling certain 2008, 2013 and 2014 Ford E\-250 vehicles modified to be equipped with Ricon Wheelchair lifts.  The wheelchair lift positioning input cam may fail while the lift is in use, allowing the platform to travel higher than the vehicle's floor height.  As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard \(FMVSS\) number 403, "Platform Lift Systems."


## What can happen

If the wheelchair lift platform stops above the vehicle floor, the wheelchair user can tip inwards towards the vehicle when exiting the lift, increasing their risk of injury.


## The remedy

New England has notified owners, and Ricon dealers will replace the lift positioning input cam, free of charge.  The recall began on March 18,  2019.  Owners may contact Ricon customer service at 1\-800\-322\-2884 or New England customer service at 1\-978\-663\-9724.


## Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1\-888\-327\-4236 \(TTY 1\-800\-424\-9153\), or go to www.safercar.gov.


## Remedy progress the manufacturer reported

- Report: Quarterly report 5, for 2020 quarter 1
- Filed with NHTSA: 2020\-05\-11
- Vehicles in the campaign: 3
- Reported remedied: 0 \(0%\)
- Reported unreachable: 0
- Reported removed: 0

These are the manufacturer's totals for the whole campaign at the end of 2020 quarter 1, as filed with NHTSA. They do not say whether one vehicle has been remedied: check the VIN with the official lookups. The reports are from data as of 2026\-10\-19.

## Vehicles this campaign lists

- [2008 FORD E\-250](/makes/ford/e-250/2008/recalls.md). Built 2007\-08\-01 to 2014\-09\-08.
- [2013 FORD E\-250](/makes/ford/e-250/2013/recalls.md). Built 2007\-08\-01 to 2014\-09\-08.
- [2014 FORD E\-250](/makes/ford/e-250/2014/recalls.md). Built 2007\-08\-01 to 2014\-09\-08.

## Bulletins for the same vehicles and component

A bulletin is the manufacturer's note to its dealers. It is not part of this recall.

- [SSM 52476](/bulletins/10254138.md), 2024-05-03, Service bulletin
- [SSM 47850](/bulletins/10159489.md), 2019-05-07, Service bulletin
- [SSM 47009](/bulletins/10138524.md), 2018-05-29, Service bulletin
- [SSM 47201](/bulletins/10137113.md), 2018-05-21, Service bulletin
- [ASI\-44451](/bulletins/10055312.md), 2014-05-07, Service bulletin
- [TSB\-13\-6\-17](/bulletins/10053471.md), 2013-10-31, Service bulletin

## Check a VIN

- [NHTSA recall lookup by VIN, United States](https://www.nhtsa.gov/recalls)
- [Transport Canada recall search, Canada](https://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search-recherche/menu.aspx?lang=eng)

JSON: [/v1/recalls/nhtsa/19V125000](/v1/recalls/nhtsa/19V125000)

[Report an error on this page](https://github.com/wenmar-pro/wenmar-open/issues/new?template=data_correction.yml&title=Data%20correction%3A%20NHTSA%20recall%2019V125000&page=https%3A%2F%2Fopen.wenmarpro.com%2Frecalls%2Fnhtsa%2F19V125000&vehicle=NHTSA%20recall%2019V125000)