# NHTSA recall 19V114000

A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.

- Published by: NHTSA \(United States\)
- Campaign number: 19V114000
- Manufacturer's number: 40O4/40O6
- Manufacturer: Volkswagen Group of America, Inc.
- Reported: 2019\-02\-20
- Owners notified: 2019\-03\-18
- Component: SUSPENSION:FRONT:SHOCK ABSORBER
- Units potentially affected: 34

## What is wrong

Volkswagen Group of America, Inc. \(Audi\) is recalling certain 2019 Q7, Q8, S5 Cabriolet, and S5 Sportback vehicles.  The front shock absorber forks may develop cracks allowing the shock absorbers to loosen.


## What can happen

Loose shock absorbers may impair vehicle steering, increasing the risk of crash.


## The remedy

Audi has notified owners, and dealers will replace the shock absorber forks, free of charge.  The recall began March 18, 2019.  Owners may contact Audi customer service at 1\-800\-253\-2834.  Audi's number for this recall is 40O4.


## Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1\-888\-327\-4236 \(TTY 1\-800\-424\-9153\), or go to www.safercar.gov.


## Remedy progress the manufacturer reported

- Report: Quarterly report 6, for 2020 quarter 2
- Filed with NHTSA: 2020\-07\-29
- Vehicles in the campaign: 34
- Reported remedied: 31 \(91%\)
- Reported unreachable: 0
- Reported removed: 0

These are the manufacturer's totals for the whole campaign at the end of 2020 quarter 2, as filed with NHTSA. They do not say whether one vehicle has been remedied: check the VIN with the official lookups. The reports are from data as of 2026\-10\-19.

## Vehicles this campaign lists

- [2019 AUDI Q7](/makes/audi/q7/2019/recalls.md). Built 2018\-11\-26 to 2018\-12\-12.
- [2019 AUDI Q8](/makes/audi/q8/2019/recalls.md). Built 2018\-11\-27 to 2018\-12\-14.
- [2019 AUDI S5](/makes/audi/s5/2019/recalls.md). Built 2019\-03\-19 to 2019\-03\-19.
- 2019 AUDI S5 CABRIOLET. Built 2019\-02\-28 to 2019\-02\-28.

## Bulletins for the same vehicles and component

A bulletin is the manufacturer's note to its dealers. It is not part of this recall.

- [A4022322059474\_3](/bulletins/10206954.md), 2022-02-04, Service bulletin
- [A4020132059474\_2](/bulletins/10177884.md), 2020-08-06, Service bulletin
- [A4220422058459\_1](/bulletins/10171340.md), 2020-03-05, Service bulletin

## Check a VIN

- [NHTSA recall lookup by VIN, United States](https://www.nhtsa.gov/recalls)
- [Transport Canada recall search, Canada](https://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search-recherche/menu.aspx?lang=eng)

JSON: [/v1/recalls/nhtsa/19V114000](/v1/recalls/nhtsa/19V114000)

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