# NHTSA recall 19V064000

A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.

- Published by: NHTSA \(United States\)
- Campaign number: 19V064000
- Manufacturer's number: V1901
- Manufacturer: Isuzu Technical Center of America, Inc.
- Reported: 2019\-02\-08
- Owners notified: 2019\-03\-13
- Component: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
- Units potentially affected: 264

## What is wrong

Isuzu Technical Center of America, Inc. \(Isuzu\) is recalling certain 2019 Isuzu NPR\-HD, NPR\-XD, NQR, NRR, Chevrolet 4500HD, 4500XD, 5500HD, and 5500XD.  The odometer accurately measures the distance traveled in miles, but erroneously indicates that they are kilometers in the LCD display instead of miles.


## What can happen

An incorrect odometer reading could lead to an unintended delay in critical safety related maintenance, potentially impairing the safe operation of the vehicle and increasing the risk of a crash.


## The remedy

Isuzu will notify customers and dealers to inspect the odometer LCD on their vehicle.  If the distance traveled is listed as 'mi' \(miles\), the customer or dealer will be requested to inform Isuzu and the recall for that vehicle will be deemed complete.  If the distance is listed as 'km' \(kilometers\), the customer will be requested to take the vehicle to the dealer, and the dealer will replace the meter cluster with one that indicates 'mi' \(miles\).  The new odometer will be reprogrammed to reflect the number of miles traveled that was indicated on the original odometer. The recall began March 13, 2019.  Isuzu owners may contact Isuzu customer service at 1\-866\-441\-9638, GM owners may contact GM customer service at 1\-800\-862\-4389.


## Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1\-888\-327\-4236 \(TTY 1\-800\-424\-9153\), or go to www.safercar.gov.


## Remedy progress the manufacturer reported

- Report: Quarterly report 6, for 2020 quarter 2
- Filed with NHTSA: 2020\-07\-27
- Vehicles in the campaign: 264
- Reported remedied: 169 \(64%\)
- Reported unreachable: 0
- Reported removed: 0

These are the manufacturer's totals for the whole campaign at the end of 2020 quarter 2, as filed with NHTSA. They do not say whether one vehicle has been remedied: check the VIN with the official lookups. The reports are from data as of 2026\-10\-19.

## Vehicles this campaign lists

- 2019 CHEVROLET LOW CAB FORWARD 4500. Built 2018\-08\-28 to 2018\-08\-28.
- 2019 CHEVROLET LOW CAB FORWARD 5500. Built 2018\-08\-05 to 2018\-10\-13.
- [2019 ISUZU NPR HD](/makes/isuzu/npr-hd/2019/recalls.md). Built 2018\-08\-24 to 2018\-10\-26.
- [2019 ISUZU NPR XD](/makes/isuzu/npr-xd/2019/recalls.md). Built 2018\-08\-25 to 2018\-11\-03.
- [2019 ISUZU NQR](/makes/isuzu/nqr/2019/recalls.md). Built 2018\-08\-24 to 2018\-11\-17.
- [2019 ISUZU NRR](/makes/isuzu/nrr/2019/recalls.md). Built 2018\-08\-24 to 2018\-10\-19.

## Check a VIN

- [NHTSA recall lookup by VIN, United States](https://www.nhtsa.gov/recalls)
- [Transport Canada recall search, Canada](https://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search-recherche/menu.aspx?lang=eng)

JSON: [/v1/recalls/nhtsa/19V064000](/v1/recalls/nhtsa/19V064000)

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