# NHTSA recall 18V803000

A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.

- Published by: NHTSA \(United States\)
- Campaign number: 18V803000
- Manufacturer's number: VW 72H8 / Audi 72H9
- Manufacturer: Volkswagen Group of America, Inc.
- Reported: 2018\-11\-14
- Owners notified: 2018\-12\-28
- Component: SEATS:MID/REAR ASSEMBLY
- Units potentially affected: 169

## What is wrong

Volkswagen Group of America, Inc. \(Volkswagen\) is recalling certain 2018 Volkswagen e\-Golf and Golf R vehicles, and Audi A3 Sedan and RS3 vehicles.  The rear seat frame head restraint guide sleeves may be incorrectly welded to the seat frame.


## What can happen

If the guide sleeves are incorrectly welded, in the event of a crash, the rear seat head restraints may have reduced stability, increasing the risk of injury.


## The remedy

Volkswagen and Audi will notify their owners, and dealers will inspect the guide sleeves for incorrect welds, replacing the rear seat frame, as necessary, free of charge.  The recall began December 28, 2018.  Owners may contact Volkswagen customer service at 1\-800\-893\-5298 or Audi customer service at 1\-800\-253\-2834.  Volkswagen's numbers for this recall are 72H8 \(VW\) and 72H9\(Audi\).


## Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1\-888\-327\-4236 \(TTY 1\-800\-424\-9153\), or go to www.safercar.gov.


## Remedy progress the manufacturer reported

- Report: Quarterly report 6, for 2020 quarter 1
- Filed with NHTSA: 2020\-04\-29
- Vehicles in the campaign: 169
- Reported remedied: 147 \(86%\)
- Reported unreachable: 0
- Reported removed: 0

These are the manufacturer's totals for the whole campaign at the end of 2020 quarter 1, as filed with NHTSA. They do not say whether one vehicle has been remedied: check the VIN with the official lookups. The reports are from data as of 2026\-10\-19.

## Vehicles this campaign lists

- 2018 AUDI A3 CABRIOLET. Built 2018\-06\-08 to 2018\-07\-11.
- [2018 AUDI RS 3](/makes/audi/rs-3/2018/recalls.md). Built 2018\-06\-09 to 2018\-07\-02.
- [2018 VOLKSWAGEN E\-GOLF](/makes/volkswagen/e-golf/2018/recalls.md). Built 2018\-05\-22 to 2018\-05\-28.
- [2018 VOLKSWAGEN GOLF R](/makes/volkswagen/golf-r/2018/recalls.md). Built 2018\-05\-18 to 2018\-08\-09.

## Bulletins for the same vehicles and component

A bulletin is the manufacturer's note to its dealers. It is not part of this recall.

- [TSB\_2071893\_2](/bulletins/11017621.md), 2025-05-03, Service bulletin
- [TT 72 23 01](/bulletins/10230569.md), 2023-02-07, Service bulletin

## Check a VIN

- [NHTSA recall lookup by VIN, United States](https://www.nhtsa.gov/recalls)
- [Transport Canada recall search, Canada](https://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search-recherche/menu.aspx?lang=eng)

JSON: [/v1/recalls/nhtsa/18V803000](/v1/recalls/nhtsa/18V803000)

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