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NHTSA recall 18V803000

A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.

Campaign
Published byNHTSA (United States)
Campaign number18V803000
Manufacturer's numberVW 72H8 / Audi 72H9
ManufacturerVolkswagen Group of America, Inc.
Reported2018-11-14
Owners notified2018-12-28
ComponentSEATS:MID/REAR ASSEMBLY
Units potentially affected169
Remedy progress the manufacturer reported
ReportQuarterly report 6, for 2020 quarter 1
Filed with NHTSA2020-04-29
Vehicles in the campaign169
Reported remedied147 (86%)
Reported unreachable0
Reported removed0

These are the manufacturer's totals for the whole campaign at the end of 2020 quarter 1, as filed with NHTSA. They do not say whether one vehicle has been remedied: check the VIN with the official lookups. The reports are from data as of 2026-10-19.

What is wrong

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018 Volkswagen e-Golf and Golf R vehicles, and Audi A3 Sedan and RS3 vehicles. The rear seat frame head restraint guide sleeves may be incorrectly welded to the seat frame.

What can happen

If the guide sleeves are incorrectly welded, in the event of a crash, the rear seat head restraints may have reduced stability, increasing the risk of injury.

The remedy

Volkswagen and Audi will notify their owners, and dealers will inspect the guide sleeves for incorrect welds, replacing the rear seat frame, as necessary, free of charge. The recall began December 28, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834. Volkswagen's numbers for this recall are 72H8 (VW) and 72H9(Audi).

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Vehicles this campaign lists
2018 AUDI A3 CABRIOLETBuilt 2018-06-08 to 2018-07-11.
2018 AUDI RS 3Built 2018-06-09 to 2018-07-02.
2018 VOLKSWAGEN E-GOLFBuilt 2018-05-22 to 2018-05-28.
2018 VOLKSWAGEN GOLF RBuilt 2018-05-18 to 2018-08-09.

A vehicle with no link is not in this site's catalog, which covers cars, multipurpose vehicles and trucks by model year. The campaign is from data as of 2026-10-19.

Bulletins for the same vehicles and component

Bulletins for the same vehicles and component
TSB_2071893_22025-05-03. Service bulletin. This TSB provides damage assessment guidelines for textile seat covers.
TT 72 23 012023-02-07. Service bulletin. Driver Seat, Memory Set procedure.

A bulletin is the manufacturer's note to its dealers. It is not part of this recall.

Check one vehicle officially