NHTSA recall 18V778000
A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.
| Published by | NHTSA (United States) |
|---|---|
| Campaign number | 18V778000 |
| Manufacturer's number | SC0413 |
| Manufacturer | Mack Trucks, Inc. |
| Reported | 2018-11-01 |
| Owners notified | 2018-11-30 |
| Component | STEERING |
| Units potentially affected | 169 |
| Report | Quarterly report 6, for 2020 quarter 1 |
|---|---|
| Filed with NHTSA | 2020-04-08 |
| Vehicles in the campaign | 169 |
| Reported remedied | 132 (78%) |
| Reported unreachable | 0 |
| Reported removed | 0 |
These are the manufacturer's totals for the whole campaign at the end of 2020 quarter 1, as filed with NHTSA. They do not say whether one vehicle has been remedied: check the VIN with the official lookups. The reports are from data as of 2026-10-19.
What is wrong
Mack Trucks, Inc. (Mack) is recalling certain 2019 Mack Anthem (AN), Granite (GR), and Pinnacle (PI) vehicles. The pinch bolt on the upper steering shaft may not have been tightened, possibly resulting in the steering shaft separating and causing a loss of steering.
What can happen
A loss of steering can increase the risk of a crash.
The remedy
Mack will notify owners, and dealers will inspect the vehicles for any loose pinch bolts, correcting the vehicles as necessary, free of charge. The recall began November 30, 2018. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0413.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
| 2019 MACK ANTHEM (AN) | Built 2018-01-19 to 2018-09-12. Listed as a series or trim of this model. |
|---|---|
| 2019 MACK GRANITE (GR) | Built 2018-01-19 to 2018-09-12. Listed as a series or trim of this model. |
| 2019 MACK PINNACLE (PI/PN) | Built 2018-01-19 to 2018-09-12. Listed as a series or trim of this model. |
A vehicle with no link is not in this site's catalog, which covers cars, multipurpose vehicles and trucks by model year. The campaign is from data as of 2026-10-19.
Bulletins for the same vehicles and component
| CBR-2375 202405 | 2024-06-04. Service bulletin. CBR: ZF/TRW Steering Gear Side Cover Leak |
|---|---|
| SLM22-004 | 2022-05-06. Service bulletin. Service Literature Published and Released in April, 2022 |
| KC-345 | 2022-02-04. Service bulletin. Mack Chassis - Models GU / GR - Constant Correction To Center |
| KC-345 | 2021-07-02. Service bulletin. Mack Chassis - Models GU / GR - Constant Correction To Center |
| K28501552 | 2019-02-19. Service bulletin. Mack Chassis - Models GU / CHU Steering Wander |
| K61510658 | 2018-07-16. Service bulletin. Mack Chassis - Equipped With An Automated Manual Transmission Model F (AMT-F, mDrive) With Crawler Gears - Setting The Maximum Gear That Can Be (Temporarily) Selected For Starting From Stop In Automatic And Manual Modes; New Parameters For Maximum Adjustable Gear In Automatic And Manual Modes; US17+OBD16 And Newer Emissions, Commonly Model Year 2018 And Newer |
| K31378153 | 2018-07-16. Service bulletin. Mack Chassis - Vehicles Equipped With An Automated Manual Transmission Model F ( AMT-F, mDrive ), Premium Tech Tool ( PTT ) Gearbox Calibration Failure; Gearbox Calibration Operation Stops And Fails At 33% - US17+OBD16 (GHG17) And Newer Emissions, Common Model Years 2018 And Newer |
| K48661544 | 2018-03-12. Service bulletin. Chassis Equipped With An AMT-F (mDrive) - Idle Drive Function Activates When Vehicle Is Reversing/Backing Up At Low Speed; Information And Repair - Build Date Beginning Of Production 2017 To February 2018 |
A bulletin is the manufacturer's note to its dealers. It is not part of this recall.