# NHTSA recall 18V740000

A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.

- Published by: NHTSA \(United States\)
- Campaign number: 18V740000
- Manufacturer's number: U94
- Manufacturer: Chrysler \(FCA US LLC\)
- Reported: 2018\-10\-19
- Owners notified: 2018\-11\-15
- Component: HYBRID PROPULSION SYSTEM; ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR
- Units potentially affected: 10260

## What is wrong

Chrysler \(FCA US LLC\) is recalling certain 2017\-2018 Chrysler Pacifica Plug\-in Hybrid Electric vehicles \(PHEV\).  After the vehicle has been operating in PHEV propulsion mode, the gas\-fueled engine may not restart properly resulting in unburned fuel entering the exhaust catalyst.


## What can happen

The improperly started engine could result in a loss of motive power increasing the risk of a crash or the unburned fuel in the catalyst may ignite increasing the risk of a fire.


## The remedy

FCA will notify owners, and dealers will update the powertrain controller module software, and inspect and replace the catalytic converter as necessary, free of charge.  The recall began November 15, 2018.  Owners may contact Chrysler customer service at 1\-800\-853\-1403.  Chrysler's number for this recall is U94.


## Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1\-888\-327\-4236 \(TTY 1\-800\-434\-9153\), or go to www.safercar.gov.


## Remedy progress the manufacturer reported

- Report: Quarterly report 6, for 2020 quarter 1
- Filed with NHTSA: 2020\-04\-20
- Vehicles in the campaign: 10260
- Reported remedied: 9974 \(97%\)
- Reported unreachable: 6
- Reported removed: 53

These are the manufacturer's totals for the whole campaign at the end of 2020 quarter 1, as filed with NHTSA. They do not say whether one vehicle has been remedied: check the VIN with the official lookups. The reports are from data as of 2026\-10\-19.

## Vehicles this campaign lists

- [2017 CHRYSLER PACIFICA PLUG\-IN HYBRID](/makes/chrysler/pacifica/2017/recalls.md). Built 2016\-08\-16 to 2018\-08\-07. Listed as a series or trim of this model.
- [2018 CHRYSLER PACIFICA PLUG\-IN HYBRID](/makes/chrysler/pacifica/2018/recalls.md). Built 2016\-08\-16 to 2018\-08\-07. Listed as a series or trim of this model.

## Check a VIN

- [NHTSA recall lookup by VIN, United States](https://www.nhtsa.gov/recalls)
- [Transport Canada recall search, Canada](https://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search-recherche/menu.aspx?lang=eng)

JSON: [/v1/recalls/nhtsa/18V740000](/v1/recalls/nhtsa/18V740000)

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