NHTSA recall 18V699000
A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.
| Published by | NHTSA (United States) |
|---|---|
| Campaign number | 18V699000 |
| Manufacturer's number | FL796 |
| Manufacturer | Daimler Trucks North America LLC |
| Reported | 2018-10-05 |
| Owners notified | 2018-11-21 |
| Component | STEERING |
| Units potentially affected | 622 |
| Report | Quarterly report 8, for 2020 quarter 3 |
|---|---|
| Filed with NHTSA | 2020-10-21 |
| Vehicles in the campaign | 622 |
| Reported remedied | 549 (88%) |
| Reported unreachable | 0 |
| Reported removed | 0 |
These are the manufacturer's totals for the whole campaign at the end of 2020 quarter 3, as filed with NHTSA. They do not say whether one vehicle has been remedied: check the VIN with the official lookups. The reports are from data as of 2026-10-19.
What is wrong
Daimler Trucks North America, LLC (DTNA) is recalling certain 2019 Freightliner Cascadia and Western Star 5700 vehicles. The steering wheel on these vehicles may loosen over time and the steering wheel may detach from the steering column.
What can happen
If the steering wheel detaches, there would be a loss of vehicle control, increasing the risk of a crash.
The remedy
DTNA will notify owners, and dealers will correct the steering wheel installation, as necessary, free of charge. The recall began November 21, 2018. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL796.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
| 2019 FREIGHTLINER CASCADIA | Built 2018-07-09 to 2018-08-02. |
|---|---|
| 2019 WESTERN STAR 5700 | Built 2018-07-09 to 2018-08-02. |
A vehicle with no link is not in this site's catalog, which covers cars, multipurpose vehicles and trucks by model year. The campaign is from data as of 2026-10-19.
Bulletins for the same vehicles and component
| FleetCom_Pwr Steer Res | 2026-01-08. Other. Fleet Communications for Power Steering Resevoir - NTF Replacements |
|---|---|
| SS778-WST | 2025-01-29. Other. Service Solution for Power Steering Reservoir Fill Cap Venting |
| SS3163-FTL | 2025-01-29. Other. Service Solution for Power Steering Reservoir Fill Cap Venting |
| ICI23-010 | 2023-04-07. Service bulletin. Important Campaign Information letter communicating that SF660 Field Service Campaign is Replaced by FL967. |
| SF660A | 2023-02-04. Service bulletin. Revised Field Service Campaign for Drag Link Tapered Joint |
| SF660 | 2023-01-06. Service bulletin. Field Service Campaign for Drag Link Tapered Joint |
| CALFTL32-010 | 2021-02-27. Service bulletin. Customer Advisory Letter for New Cascadia Front Steer Arm – Drag Link Ball Joint Connection Inspection. |
| WP20-018R | 2020-12-12. Service bulletin. Revised Warranty Policy Letter for Alliance/Mascot Aftermarket Warranty and Claim Filing. Revisions are in blue. With Mascot now in partnership with Detroit Reman and Alliance Parts, DTNA is pleased to announce that Mascot coverage has been added to OWL. Remanufactured Alliance/Mascot parts include transmission, differential, steering gear, and steering pump used in an on-highway vehicle applications. The Alliance/Mascot aftermarket warranty coverage period has not changed: depending on the part, coverage is for one (1) or two (2) years and current parts, labor, and reimbursement policies apply. |
| WP20-018 | 2020-12-12. Service bulletin. Warranty Policy Letter for Alliance/Mascot Aftermarket Warranty and Claim Filing. With Mascot now in partnership with Detroit Reman and Alliance Parts, DTNA is pleased to announce that Mascot coverage has been added to OWL. Remanufactured Alliance/Mascot parts include transmission, differential, steering gear, and steering pump used in an on-highway vehicle applications. The Alliance/Mascot aftermarket warranty coverage period has not changed: depending on the part, coverage is for one (1) or two (2) years and current parts, labor, and reimbursement policies apply. |
| TechTalk4725 | 2020-09-30. Service bulletin. Tech Talk discussion about power steering fluid. |
A bulletin is the manufacturer's note to its dealers. It is not part of this recall.