# NHTSA recall 18V620000

A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.

- Published by: NHTSA \(United States\)
- Campaign number: 18V620000
- Manufacturer's number: SR\-18\-007
- Manufacturer: Mitsubishi Motors North America, Inc.
- Reported: 2018\-09\-14
- Owners notified: 2018\-10\-16
- Component: FORWARD COLLISION AVOIDANCE:SOFTWARE:PEDESTRIAN/CYCLIST/OBJECT/OBSTACLE/ RECOGNITION; ELECTRICAL SYSTEM:SOFTWARE
- Units potentially affected: 9166

## What is wrong

Mitsubishi Motors North America \(MMNA\) is recalling certain 2018 Mitsubishi Outlander PHEV, Outlander Sport, 2018\-2019 Eclipse Cross, and 2017\-2018 Outlander vehicles equipped with a Forward Collision Mitigation \(FCM\) system that detects pedestrians.   Due to incorrect software, the FCM\-ECU \(Electronic Control Unit\) may apply braking for longer than needed, even after a pedestrian is no longer detected.


## What can happen

If the FCM\-ECU software activates the brake for longer than necessary, the driver may react by applying additional braking.  The resulting rapid deceleration of the vehicle can increase the risk of a rear\-end collision.


## The remedy

MMNA will notify owners, and dealers will reprogram the FCM\-ECU software with updated software, free of charge.  The recall is began October 16, 2018.  Owners may contact MMNA customer service at 1\-888\-648\-7820.  MMNA's number for this recall is SR\-18\-007.


## Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1\-888\-327\-4236 \(TTY 1\-800\-424\-9153\), or go to www.safercar.gov.


## Remedy progress the manufacturer reported

- Report: Quarterly report 6, for 2020 quarter 1
- Filed with NHTSA: 2020\-04\-23
- Vehicles in the campaign: 9166
- Reported remedied: 8259 \(90%\)
- Reported unreachable: 140
- Reported removed: 9

These are the manufacturer's totals for the whole campaign at the end of 2020 quarter 1, as filed with NHTSA. They do not say whether one vehicle has been remedied: check the VIN with the official lookups. The reports are from data as of 2026\-10\-19.

## Vehicles this campaign lists

- [2018 MITSUBISHI ECLIPSE CROSS](/makes/mitsubishi/eclipse-cross/2018/recalls.md). Built 2017\-12\-26 to 2018\-06\-21.
- [2019 MITSUBISHI ECLIPSE CROSS](/makes/mitsubishi/eclipse-cross/2019/recalls.md). Built 2017\-12\-26 to 2018\-06\-21.
- [2017 MITSUBISHI OUTLANDER](/makes/mitsubishi/outlander/2017/recalls.md). Built 2016\-08\-01 to 2018\-06\-13.
- [2018 MITSUBISHI OUTLANDER](/makes/mitsubishi/outlander/2018/recalls.md)
- [2018 MITSUBISHI OUTLANDER PHEV](/makes/mitsubishi/outlander/2018/recalls.md). Built 2017\-11\-13 to 2018\-06\-25. Listed as a series or trim of this model.
- [2018 MITSUBISHI OUTLANDER SPORT](/makes/mitsubishi/outlander-sport/2018/recalls.md)

## Bulletins for the same vehicles and component

A bulletin is the manufacturer's note to its dealers. It is not part of this recall.

- [TSB\-22\-42A\-001](/bulletins/10210193.md), 2022-04-08, Service bulletin
- [TSB1954013](/bulletins/10161375.md), 2019-06-24, Service bulletin
- [TSB1937003](/bulletins/10161373.md), 2019-06-24, Service bulletin
- [TSB1954001REV](/bulletins/10158949.md), 2019-04-22, Service bulletin
- [ATIN18SC001A](/bulletins/10148758.md), 2018-11-19, Service bulletin
- [TSB1813002REV](/bulletins/10148757.md), 2018-11-19, Service bulletin
- [SC18001](/bulletins/10148756.md), 2018-11-19, Service bulletin
- [TIN1854004REV](/bulletins/10148627.md), 2018-11-19, Service bulletin
- [TIN1854004](/bulletins/10148626.md), 2018-11-19, Service bulletin
- [TIN1813003](/bulletins/10148625.md), 2018-11-19, Service bulletin

## Check a VIN

- [NHTSA recall lookup by VIN, United States](https://www.nhtsa.gov/recalls)
- [Transport Canada recall search, Canada](https://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search-recherche/menu.aspx?lang=eng)

JSON: [/v1/recalls/nhtsa/18V620000](/v1/recalls/nhtsa/18V620000)

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