# NHTSA recall 18V502000

A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.

- Published by: NHTSA \(United States\)
- Campaign number: 18V502000
- Manufacturer's number: SVC\-ESB\-18\-004
- Manufacturer: Alta Motors
- Reported: 2018\-07\-31
- Owners notified: 2018\-08\-06
- Component: ELECTRICAL SYSTEM:SOFTWARE
- Units potentially affected: 215

## What is wrong

Alta Motors \(Alta\) is recalling certain 2019 Alta Redshift EXR and 2018\-2019 Alta Redshift MXR motorcycles.  The software for the throttle control may fault if the throttle is rolled forward past the closed position, possibly resulting in a motorcycle stall.


## What can happen

A motorcycle stall can increase the risk of a crash.


## The remedy

Alta will notify owners, and dealers will install an update for the throttle software, free of charge. The recall began August 6, 2018.  Owners may contact Alta customer service at 1\-415\-230\-0755.  Alta's number for this recall is SVC\-ESB\-18\-004.


## Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1\-888\-327\-4236 \(TTY 1\-800\-424\-9153\), or go to www.safercar.gov.


## Vehicles this campaign lists

- [2019 ALTA REDSHIFT EXR](/makes/alta/redshift/2019/recalls.md). Built 2018\-05\-24 to 2018\-07\-27. Listed as a series or trim of this model.
- [2018 ALTA REDSHIFT MXR](/makes/alta/redshift/2018/recalls.md). Built 2018\-05\-24 to 2018\-07\-27. Listed as a series or trim of this model.
- [2019 ALTA REDSHIFT MXR](/makes/alta/redshift/2019/recalls.md). Built 2018\-05\-24 to 2018\-07\-27. Listed as a series or trim of this model.

## Bulletins for the same vehicles and component

A bulletin is the manufacturer's note to its dealers. It is not part of this recall.

- [SVC\-ESB\-18\-003](/bulletins/10144780.md), 2018-09-17, Service bulletin

## Check a VIN

- [NHTSA recall lookup by VIN, United States](https://www.nhtsa.gov/recalls)
- [Transport Canada recall search, Canada](https://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search-recherche/menu.aspx?lang=eng)

JSON: [/v1/recalls/nhtsa/18V502000](/v1/recalls/nhtsa/18V502000)

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