NHTSA recall 18V497000
A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.
| Published by | NHTSA (United States) |
|---|---|
| Campaign number | 18V497000 |
| Manufacturer | Daimler Vans USA, LLC |
| Reported | 2018-07-29 |
| Owners notified | 2018-09-28 |
| Component | POWER TRAIN:DRIVELINE:DRIVESHAFT; POWER TRAIN:AUTOMATIC TRANSMISSION |
| Units potentially affected | 6 |
| Report | Quarterly report 4, for 2019 quarter 2 |
|---|---|
| Filed with NHTSA | 2019-07-30 |
| Vehicles in the campaign | 6 |
| Reported remedied | 6 (100%) |
| Reported unreachable | 0 |
| Reported removed | 0 |
These are the manufacturer's totals for the whole campaign at the end of 2019 quarter 2, as filed with NHTSA. They do not say whether one vehicle has been remedied: check the VIN with the official lookups. The reports are from data as of 2026-10-19.
What is wrong
Daimler Vans USA, LLC (DVUSA) is recalling certain 2017-2018 Mercedes-Benz Metris vehicles. The drive shaft securing bolts may loosen at the automatic transmission flange.
What can happen
If the bolts loosen and fall out, the driveshaft may separate causing a loss of drive, thereby increasing the risk of a crash.
The remedy
DVUSA will notify owners, and dealers will replace the transmission flange, securing bolts, and clean the shaft seal, free of charge. The recall began September 28, 2018. Owners may contact DVUSA customer service at 1-877-762-8267.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
| 2017 MERCEDES-BENZ METRIS | Built 2017-11-15 to 2018-01-09. |
|---|---|
| 2018 MERCEDES-BENZ METRIS | Built 2017-11-15 to 2018-01-09. |
A vehicle with no link is not in this site's catalog, which covers cars, multipurpose vehicles and trucks by model year. The campaign is from data as of 2026-10-19.
Bulletins for the same vehicles and component
| V-RC-2020070008 | 2020-09-28. Service bulletin. Propeller Shaft |
|---|---|
| V-RC-2018060012 | 2018-07-30. Service bulletin. Transmission carrier attachment. |
A bulletin is the manufacturer's note to its dealers. It is not part of this recall.