# NHTSA recall 18V494000

A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.

- Published by: NHTSA \(United States\)
- Campaign number: 18V494000
- Manufacturer's number: U78
- Manufacturer: Chrysler \(FCA US LLC\)
- Reported: 2018\-07\-26
- Owners notified: 2018\-09\-20
- Component: POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT
- Units potentially affected: 702

## What is wrong

Chrysler \(FCA US LLC\) is recalling certain 2018 Jeep Cherokee all\-wheel\-drive vehicles.  The bearing cage for the right front halfshaft assembly may not have been properly heat treated, possibly resulting in the bearing cage breaking and a potential halfshaft assembly failure.


## What can happen

If the halfshaft bearing cage breaks, the halfshaft may not be able to transmit engine power, causing a loss of drive or it can allow the vehicle to move while in the "Park" position.  Either condition may increase the risk of a crash.


## The remedy

Chrysler will notify owners, and dealers will replace the front right halfshaft assemblies, free of charge.  The recall began September 20, 2018.  Owners may contact Chrysler customer service at 1\-800\-853\-1403.  Chrysler's number for this recall is U78.


## Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1\-888\-327\-4236 \(TTY 1\-800\-424\-9153\), or go to www.safercar.gov.


## Remedy progress the manufacturer reported

- Report: Quarterly report 6, for 2019 quarter 4
- Filed with NHTSA: 2020\-01\-22
- Vehicles in the campaign: 702
- Reported remedied: 577 \(82%\)
- Reported unreachable: 11
- Reported removed: 4

These are the manufacturer's totals for the whole campaign at the end of 2019 quarter 4, as filed with NHTSA. They do not say whether one vehicle has been remedied: check the VIN with the official lookups. The reports are from data as of 2026\-10\-19.

## Vehicles this campaign lists

- [2018 JEEP CHEROKEE](/makes/jeep/cherokee/2018/recalls.md). Built 2017\-10\-30 to 2017\-11\-04.

## Check a VIN

- [NHTSA recall lookup by VIN, United States](https://www.nhtsa.gov/recalls)
- [Transport Canada recall search, Canada](https://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search-recherche/menu.aspx?lang=eng)

JSON: [/v1/recalls/nhtsa/18V494000](/v1/recalls/nhtsa/18V494000)

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