# NHTSA recall 18V471000

A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.

- Published by: NHTSA \(United States\)
- Campaign number: 18V471000
- Manufacturer's number: 18S20
- Manufacturer: Ford Motor Company
- Reported: 2018\-07\-16
- Owners notified: 2018\-09\-20
- Component: POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:FLOOR SHIFT
- Units potentially affected: 504182

## What is wrong

Ford Motor Company \(Ford\) is recalling certain 2013\-2014 Ford Escape, and 2013\-2016 Ford Fusion vehicles, equipped with six\-speed automatic transmissions.  The bushing that attaches the transmission shifter cable to the transmission may degrade over time and cause the bushing to detach from the transmission.  The condition could allow the driver to move the shift lever to Park and remove the ignition key, while the transmission may not be in Park, with no warning message or audible chime.


## What can happen

If the vehicle is exited without the transmission being in Park and without the parking brake being applied, the vehicle may unexpectedly move, increasing the risk of a crash.


## The remedy

Ford will notify owners, and dealers will replace the shifter cable bushing, free of charge.  The recall began September 20, 2018.  Owners may contact Ford customer service at 1\-866\-436\-7332.  Ford's number for this recall is 18S20.  Note: Owners are directed to use the parking brake until the recall remedy repairs can be made.


## Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1\-888\-327\-4236 \(TTY 1\-800\-424\-9153\), or go to www.safercar.gov.


## Remedy progress the manufacturer reported

- Report: Quarterly report 6, for 2019 quarter 4
- Filed with NHTSA: 2020\-01\-29
- Vehicles in the campaign: 504182
- Reported remedied: 339485 \(67%\)
- Reported unreachable: 15416
- Reported removed: 17

These are the manufacturer's totals for the whole campaign at the end of 2019 quarter 4, as filed with NHTSA. They do not say whether one vehicle has been remedied: check the VIN with the official lookups. The reports are from data as of 2026\-10\-19.

## Vehicles this campaign lists

- [2013 FORD ESCAPE](/makes/ford/escape/2013/recalls.md). Built 2013\-05\-15 to 2013\-09\-15.
- [2014 FORD ESCAPE](/makes/ford/escape/2014/recalls.md). Built 2013\-05\-15 to 2013\-09\-15.
- [2013 FORD FUSION](/makes/ford/fusion/2013/recalls.md). Built 2013\-05\-15 to 2015\-08\-31.
- [2014 FORD FUSION](/makes/ford/fusion/2014/recalls.md). Built 2013\-05\-15 to 2015\-08\-31.
- [2015 FORD FUSION](/makes/ford/fusion/2015/recalls.md). Built 2013\-05\-15 to 2015\-08\-31.
- [2016 FORD FUSION](/makes/ford/fusion/2016/recalls.md). Built 2013\-05\-15 to 2015\-08\-31.

## Bulletins for the same vehicles and component

A bulletin is the manufacturer's note to its dealers. It is not part of this recall.

- [TSB 21\-2269](/bulletins/10201614.md), 2021-09-30, Service bulletin
- [SSM 49821](/bulletins/10194428.md), 2021-06-01, Service bulletin
- [TSB 19\-2100](/bulletins/10159457.md), 2019-05-06, Service bulletin
- [SSM 46900](/bulletins/10127405.md), 2018-01-29, Service bulletin
- [16B35\-S1](/bulletins/10109084.md), 2017-08-01, Service bulletin
- [TSB 16\-2037](/bulletins/10109052.md), 2017-08-01, Service bulletin
- [TSB 16\-0125](/bulletins/10109043.md), 2017-08-01, Service bulletin
- [TSB 16\-0111](/bulletins/10109029.md), 2017-08-01, Service bulletin
- [TSB 17\-0039](/bulletins/10108994.md), 2017-08-01, Service bulletin
- [16B35](/bulletins/10092578.md), 2017-02-23, Service bulletin

## Check a VIN

- [NHTSA recall lookup by VIN, United States](https://www.nhtsa.gov/recalls)
- [Transport Canada recall search, Canada](https://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search-recherche/menu.aspx?lang=eng)

JSON: [/v1/recalls/nhtsa/18V471000](/v1/recalls/nhtsa/18V471000)

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