# NHTSA recall 18V398000

A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.

- Published by: NHTSA \(United States\)
- Campaign number: 18V398000
- Manufacturer's number: U56
- Manufacturer: Chrysler \(FCA US LLC\)
- Reported: 2018\-06\-14
- Owners notified: 2018\-08\-02
- Component: BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
- Units potentially affected: 1837

## What is wrong

Chrysler \(FCA US LLC\) is recalling certain 2018 Dodge Journey and RAM 1500, 2500, and 3500 vehicles.  The backup camera may experience a loss of image display while backing up.  As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard \(FMVSS\) number 111, "Rearview Mirrors."


## What can happen

A loss of image in the rearview camera while backing up can increase the risk of a crash.


## The remedy

Chrysler will notify owners, and dealers will replace the rearview mirror, free of charge.  The recall began August 2, 2018.  Owners may contact Chrysler customer service at 1\-800\-853\-1403.  Chrysler's number for this recall is U56.


## Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1\-888\-327\-4236 \(TTY 1\-800\-424\-9153\), or go to www.safercar.gov.


## Remedy progress the manufacturer reported

- Report: Quarterly report 6, for 2019 quarter 4
- Filed with NHTSA: 2020\-01\-22
- Vehicles in the campaign: 1837
- Reported remedied: 1578 \(85%\)
- Reported unreachable: 9
- Reported removed: 4

These are the manufacturer's totals for the whole campaign at the end of 2019 quarter 4, as filed with NHTSA. They do not say whether one vehicle has been remedied: check the VIN with the official lookups. The reports are from data as of 2026\-10\-19.

## Vehicles this campaign lists

- [2018 DODGE JOURNEY](/makes/dodge/journey/2018/recalls.md). Built 2018\-05\-01 to 2018\-05\-09.
- [2018 RAM 1500](/makes/ram/1500/2018/recalls.md). Built 2018\-05\-01 to 2018\-05\-10.
- [2018 RAM 2500](/makes/ram/2500/2018/recalls.md). Built 2018\-05\-01 to 2018\-05\-11.
- [2018 RAM 3500](/makes/ram/3500/2018/recalls.md). Built 2018\-05\-01 to 2018\-05\-11.

## Bulletins for the same vehicles and component

A bulletin is the manufacturer's note to its dealers. It is not part of this recall.

- [103289](/bulletins/11014887.md), 2025-03-04, Service bulletin
- [S2025000001](/bulletins/10247967.md), 2024-01-02, Service bulletin
- [9003357](/bulletins/10247905.md), 2024-01-02, Service bulletin
- [S1808000152](/bulletins/10243131.md), 2023-10-02, Service bulletin
- [S2025000001](/bulletins/10234440.md), 2023-04-17, Service bulletin
- [08\-008\-23](/bulletins/10231777.md), 2023-02-13, Service bulletin
- [S1623000028 Rev.](/bulletins/10231735.md), 2023-02-13, Service bulletin
- [S1625000003 Rev.](/bulletins/10231712.md), 2023-02-13, Service bulletin
- [0809321](/bulletins/10230134.md), 2023-01-17, Service bulletin
- [08\-003\-22 REV. A](/bulletins/10229816.md), 2023-01-17, Service bulletin

## Check a VIN

- [NHTSA recall lookup by VIN, United States](https://www.nhtsa.gov/recalls)
- [Transport Canada recall search, Canada](https://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search-recherche/menu.aspx?lang=eng)

JSON: [/v1/recalls/nhtsa/18V398000](/v1/recalls/nhtsa/18V398000)

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