# NHTSA recall 18V335000

A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.

- Published by: NHTSA \(United States\)
- Campaign number: 18V335000
- Manufacturer: Daimler Vans USA, LLC
- Reported: 2018\-05\-22
- Owners notified: 2018\-07\-11
- Component: POWER TRAIN:AUTOMATIC TRANSMISSION
- Units potentially affected: 7433

## What is wrong

Daimler Vans USA, LLC \(DVUSA\) is recalling certain 2015\-2017 Mercedes\-Benz Metris vehicles.  The transmission support may not have been properly tightened to the vehicle body, potentially resulting in damage to the driveshaft.


## What can happen

Damage to the driveshaft could cause a loss of power to the wheels, increasing the risk of a crash.


## The remedy

DVUSA will notify owners, and dealers will inspect the transmission support mounting bolts, replacing and tightening them as necessary, free of charge.  The recall began July 11, 2018.  Owners may contact DVUSA customer service at 1\-877\-762\-8267.


## Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1\-888\-327\-4236 \(TTY 1\-800\-424\-9153\), or go to www.safercar.gov.


## Remedy progress the manufacturer reported

- Report: Quarterly report 6, for 2019 quarter 4
- Filed with NHTSA: 2020\-01\-28
- Vehicles in the campaign: 7433
- Reported remedied: 6104 \(82%\)
- Reported unreachable: 0
- Reported removed: 0

These are the manufacturer's totals for the whole campaign at the end of 2019 quarter 4, as filed with NHTSA. They do not say whether one vehicle has been remedied: check the VIN with the official lookups. The reports are from data as of 2026\-10\-19.

## Vehicles this campaign lists

- 2015 MERCEDES\-BENZ METRIS. Built 2015\-03\-31 to 2017\-05\-11.
- [2016 MERCEDES\-BENZ METRIS](/makes/mercedes-benz/metris/2016/recalls.md). Built 2015\-03\-31 to 2017\-05\-11.
- [2017 MERCEDES\-BENZ METRIS](/makes/mercedes-benz/metris/2017/recalls.md). Built 2015\-03\-31 to 2017\-05\-11.

## Bulletins for the same vehicles and component

A bulletin is the manufacturer's note to its dealers. It is not part of this recall.

- [V\-RC\-2018060012](/bulletins/10143246.md), 2018-07-30, Service bulletin

## Check a VIN

- [NHTSA recall lookup by VIN, United States](https://www.nhtsa.gov/recalls)
- [Transport Canada recall search, Canada](https://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search-recherche/menu.aspx?lang=eng)

JSON: [/v1/recalls/nhtsa/18V335000](/v1/recalls/nhtsa/18V335000)

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